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- Tasks: Lead a vibrant team to deliver amazing guest experiences and maintain high standards.
- Company: Join Haven's One Great Team in a fun and inclusive environment.
- Benefits: Attractive pay, discounts, free access to facilities, and career development opportunities.
- Why this job: Be at the heart of the action, inspiring others while gaining valuable leadership experience.
- Qualifications: Leadership skills preferred; training provided for all levels.
- Other info: Flexible hours with opportunities for growth and exclusive team perks.
The predicted salary is between 24000 - 36000 £ per year.
Join our One Great Team here at Haven as a Supermarket Shift Leader, supporting our on-park supermarket to run smoothly and deliver a great experience for our guests and owners! In this role, you’ll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You’ll inspire the team to provide fantastic guest experiences and high-quality standards. Plus, you’ll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities
- Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
- Provide prompt, professional guest service, addressing complaints and special requests.
- Manage stock levels, check deliveries, and ensure shelves are well-stocked and displays tidy.
- Handle guest queries or issues efficiently, creating a welcoming experience.
- Assist in training new team members on company policies and procedures.
- Participate in team duties while stepping up as the shift leader when assigned.
Requirements
- Experience as a Team Leader or Supervisor in a supermarket or retail environment is preferred but not essential; training and support will be provided.
- Strong leadership and communication skills.
- Detail-oriented, especially when handling food orders.
- Committed to providing high-quality, customer-focused service.
- Flexibility to work weekends, evenings, and holidays as needed.
What We Offer
- Attractive pay with overtime opportunities.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.
Supermarket Shift Leader in Richmond employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Shift Leader in Richmond
✨Tip Number 1
Get to know the company culture! Before your interview, check out Haven's values and what makes them tick. This way, you can show how you fit right in with their One Great Team vibe.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past where you've motivated a team or handled a tricky situation. Being able to share these stories will make you stand out as a strong candidate for the Shift Leader role.
✨Tip Number 3
Be ready to showcase your customer service skills! Prepare to discuss how you've dealt with guest complaints or special requests in the past. This will demonstrate your commitment to providing high-quality, customer-focused service.
✨Tip Number 4
Don’t forget to apply through our website! It’s quick and easy, and it gets your application directly into our hands. Plus, we love seeing candidates who take that extra step to connect with us!
We think you need these skills to ace Supermarket Shift Leader in Richmond
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and what makes you a great fit for our team.
Tailor Your Answers: Make sure to read the job description carefully and tailor your responses to highlight how your skills and experiences align with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in the position.
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points where possible and avoid long paragraphs. This makes it easier for us to see your key strengths and experiences at a glance!
Apply Through Our Website: Don’t forget to apply through our website! It’s super easy and ensures your application goes directly to us. Plus, you’ll get a quick response from our team once you hit that submit button!
How to prepare for a job interview at Haven
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Supermarket Shift Leader. Familiarise yourself with leading a team, managing stock levels, and providing excellent guest service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Leadership Skills
During the interview, be ready to share examples of how you've led a team or handled difficult situations in the past. Highlight your communication skills and how you motivate others. This is your chance to demonstrate that you can inspire a team to deliver fantastic guest experiences.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think about how you would handle guest complaints or manage stock discrepancies. Practising these scenarios beforehand will help you respond effectively and showcase your ability to think on your feet.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical shift looks like. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
