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- Tasks: Ensure safety and security for guests while providing excellent customer service.
- Company: Join Haven's fun and welcoming team as a Security Team Member.
- Benefits: Attractive pay, exclusive discounts, and career development opportunities.
- Why this job: Be part of a dynamic team creating a safe and enjoyable environment.
- Qualifications: Must have a valid SIA Door Supervisor license and strong communication skills.
- Other info: Flexible shifts with comprehensive training and ongoing support.
The predicted salary is between 13 - 16 £ per hour.
A valid UK driving license is required for this role. Join our One Great Team here at Haven as a Security Team Member, where you’ll be maintaining a safe & secure environment for our guests, owners and team. We are seeking an energetic and enthusiastic SIA Door Supervisor (DS) licensed Security Team Member to join our fun and welcoming facilities team at Haven! As part of our 24-hour security operation, you’ll be at the heart of creating a safe, relaxed, and enjoyable atmosphere for our guests and team members. If you love working with people, staying active, and where no day is the same, then this could be the perfect role for you!
Key Responsibilities
- Monitor and patrol the holiday park to always ensure safety and security to our guests, owners and team.
- Assist in the management of park access, ensuring only authorised individuals and guests or owners are permitted on site.
- Respond promptly and professionally to any security-related incidents, such as medical emergencies, alarms, or guest concerns.
- Maintain detailed and accurate records of incidents, reporting to management as required.
- Provide friendly and helpful guest experiences, assisting with information on guest queries.
- Collaborate with other team members and park functions to create a safe and enjoyable environment for everyone.
Requirements
- Must hold a valid SIA Door Supervisor (DS) license.
- Previous experience in a security role, preferably within the hospitality or leisure industry, is an advantage.
- Strong communication skills, with the ability to remain calm and professional in challenging situations.
- High attention to detail and excellent observational skills.
- Flexibility to work shifts, including nights, weekends, and bank holidays.
- Commitment to delivering excellent service in line with Haven’s values.
What We Offer
- Attractive pay with overtime opportunities.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.
SIA Security in Richmond employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SIA Security in Richmond
✨Tip Number 1
Get to know the company culture! Before your interview, check out Haven's social media and website. Understanding their values and vibe will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the role.
✨Tip Number 3
Dress the part! Even though security roles can be casual, showing up looking smart and professional can make a great first impression. It shows you take the opportunity seriously and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace SIA Security in Richmond
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our team and creating a safe environment for everyone.
Highlight Relevant Experience: Make sure to mention any previous security roles or customer service experience you have. We love seeing how your background aligns with what we do at Haven!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’d be a great fit for the Security Team.
Apply Through Our Website: Don’t forget to apply directly through our website! It’s quick and easy, and ensures your application gets to the right place without any hassle.
How to prepare for a job interview at Haven
✨Know Your Role Inside Out
Before the interview, make sure you understand the key responsibilities of a Security Team Member. Familiarise yourself with the specific duties like monitoring the park, managing access, and responding to incidents. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
As this role involves interacting with guests and team members, be prepared to discuss your experience in customer service or hospitality. Share examples of how you've handled challenging situations calmly and professionally, as this will highlight your suitability for maintaining a safe and enjoyable environment.
✨Highlight Your SIA License
Since a valid SIA Door Supervisor license is essential, make sure to mention it early in the conversation. Discuss any relevant training or experiences that have prepared you for this role, and how you can apply your skills to ensure safety and security at Haven.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific security-related incidents. Think through potential scenarios, such as dealing with a medical emergency or managing an unruly guest. Practising your responses will help you feel more confident and show that you're ready for the challenges of the job.
