At a Glance
- Tasks: Serve delicious treats like crepes, candy floss, and ice cream to happy guests.
- Company: Join Haven's fun-loving team dedicated to creating sweet memories.
- Benefits: Earn up to £12.71 per hour, enjoy discounts, and access exclusive perks.
- Other info: Flexible hours with opportunities for career growth and development.
- Why this job: Perfect for those who love a fast-paced environment and making people smile.
- Qualifications: Experience in retail or food service is a plus, but training is provided.
Join our One Great Team here at Haven as a Seaside Treats Team Member, where you’ll be part of a fun-loving team that brings happiness through delicious, sweet treats for all our guests. We are seeking an enthusiastic Sweet Treats Shop Team Member to join our team and help serve up delicious crepes, candy floss, mini donuts, Belgian waffles, and ice cream! This is the perfect role for someone who loves working in a fun, fast-paced environment and enjoys bringing smiles to guests of all ages.
Key Responsibilities
- Prepare and serve fresh crepes, fluffy candy floss, warm mini donuts, mouth-watering waffles to perfection.
- Ensure each item is beautifully presented and meets our high-quality standards before serving.
- Learn our menu inside and out, sharing recommendations, flavour combinations, and fun toppings to enhance each guest’s experience.
- Maintain a clean and tidy work area, following food safety standards to ensure a fresh and welcoming environment.
Requirements
- Previous experience in Retail, Dessert Shop, Fast-Food or a Restaurant; if not we will provide the training.
- Attention to detail, especially in presentation and quality.
- Reliable, team-oriented, and ready to jump in wherever needed.
- Flexibility to work weekends, evenings, and peak times.
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. For support or adjustments during the application, contact us at resourcingteam@bourne-leisure.co.uk.
Retail Outlet Assistant – Haven employer: Haven
At Haven, we pride ourselves on being an excellent employer, offering a vibrant and inclusive work culture where every team member is valued. With comprehensive training, career development opportunities, and exclusive perks like discounts on dining and holidays, we ensure our Seaside Treats Team Members thrive in a fun, fast-paced environment while bringing joy to our guests. Join us and be part of a supportive team that celebrates diversity and fosters personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Outlet Assistant – Haven
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Haven. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Haven
Don't be shy about reaching out to Haven directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Retail Outlet Assistant – Haven
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Haven and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Haven
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
