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For Companies At a Glance
- Tasks: Serve guests, take orders, and deliver delicious food and drinks.
- Company: Join Haven, part of the award-winning Bourne Leisure family with 39 stunning seaside locations.
- Benefits: Enjoy free leisure facilities, discounts on food and shopping, and fantastic health support.
- Why this job: Be part of a supportive team culture that values your authenticity and offers growth opportunities.
- Qualifications: No experience needed; we provide training to help you shine in your role.
- Other info: Flexible working hours available, including full or part-time options.
Position
Restaurant Team Member
Type
Full-Time / Part-Time / Seasonal
Pay Rates
Up to £12.21 per hour depending on age
Join our One Great Team here at Haven as a Restaurant Team Member where you\’ll play a key role creating unforgettable dining experiences for our guests. We’re on the hunt for a friendly, upbeat Restaurant Team Member to bring some fun and flavour to our team! In this role, you’ll be the face of our restaurant—greeting guests with a smile, taking orders, serving delicious food, and creating a warm, welcoming vibe that keeps everyone coming back for more.
Key Responsibilities
- Greet guests, take orders, and ensure every customer has a positive dining experience.
- Work closely with kitchen and other front‑of‑house staff to ensure smooth operations, especially during busy times.
- Keep restaurant and serving areas clean and tidy, maintaining hygiene and cleanliness standards.
- Familiarise yourself with the menu, daily specials, and promotions to answer guest questions and make recommendations.
Requirements
- Previous experience in a restaurant, fast food or customer service role or as a waiter or waitress is a plus but not required.
- Strong communication skills and a positive, guest‑oriented attitude.
- Ability to work efficiently in a fast‑paced environment.
- Flexibility to work evenings, weekends, and holidays.
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on‑park dining, 20% discounts on Haven Holidays and in‑store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How To Apply
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.
For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk
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Restaurant Team Member employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Team Member
✨Tip Number 1
Familiarise yourself with Haven's values and culture. Understanding their 'Breath of Fresh Air' ethos will help you align your responses during any interviews or conversations, showing that you're a great fit for the team.
✨Tip Number 2
Highlight your customer service skills in any discussions. Even if you lack direct restaurant experience, showcasing your ability to interact positively with guests can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss teamwork. Since the role involves supporting the wider team, think of examples from your past experiences where you worked collaboratively to achieve a common goal.
✨Tip Number 4
Show enthusiasm for the role and the perks it offers. Mentioning your excitement about the discounts and leisure facilities can demonstrate your genuine interest in being part of the Haven family.
We think you need these skills to ace Restaurant Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what is expected of a Restaurant Team Member. Highlight key responsibilities such as serving guests, taking orders, and maintaining cleanliness.
Tailor Your CV: Make sure your CV reflects any relevant experience, even if it's not directly in a restaurant setting. Emphasise customer service skills and any teamwork experience that aligns with the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Haven and how you can contribute to their team culture.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Haven
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. A positive attitude can go a long way in the hospitality industry, so let your passion for serving guests shine through during the interview.
✨Demonstrate Team Spirit
Since the role involves working closely with others, highlight any previous experiences where you successfully collaborated with a team. Share examples of how you supported your colleagues and contributed to a positive work environment.
✨Prepare for Customer Service Scenarios
Think about common customer service situations you might encounter as a Restaurant Team Member. Be ready to discuss how you would handle difficult customers or busy periods, showcasing your problem-solving skills and ability to stay calm under pressure.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This shows your genuine interest in the role and helps you understand more about the team dynamics and company culture, which is crucial for a successful career in hospitality.