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For Companies At a Glance
- Tasks: Serve guests, take orders, and deliver delicious food and drinks.
- Company: Join Haven, part of the award-winning Bourne Leisure family with 39 stunning seaside locations.
- Benefits: Enjoy free leisure facilities, discounts on food and shopping, and fantastic health support.
- Why this job: Be part of a supportive team culture that values your authenticity and offers growth opportunities.
- Qualifications: No experience needed; training provided for all skill levels.
- Other info: Flexible working hours available, including full or part-time options.
Come and join our One Great Team here at Haven as a Restaurant Team Member! As part of our Food and Beverage Team, you will be:
- Serving our Guests and taking orders
- Waiting-on / delivering tasty food and mouth-watering drinks to tables
- Helping ensure the restaurant looks amazing, and is always clean and safe
- Supporting the wider Team by working together to ensure all Guests are served promptly, keeping wait times to a minimum
What’s In It For You?
- Free use of our Leisure Facilities, including swimming pool
- Up to 50% Discount off food on Park and 20% discount in our shops
- Opportunity to use our Corporate Box at the O2 Arena
- Fantastic Discounts with many national Brands & Retailers
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels
- Reward & Recognition Schemes
- Training and development opportunities including fully funded qualifications
- Fantastic Health, Mind & Money Support Programme
- Enhanced family friendly policies and pay* (eligibility criteria applied)
Pay Rates: £16 to £17, £18 to £20, £21+ per hour
Experience and Qualifications
You don’t need experience to join our Food and Beverage Team. You may already have Restaurant experience as a Waiter or Waitress or experience in Customer Service but if not, that’s ok! We will provide the training and support required to ensure you are great at what you do.
Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations, with our HQ based in Hemel Hempstead.
What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritize openness and transparency in our interactions, allowing our team members to be their authentic selves.
Working hours are on a rota over a 7-day period and could include evenings and weekends (depending on role). We aim to offer flexibility where we can, including full or part-time hours.
We would love to hear from you!
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Team Member
✨Tip Number 1
Familiarise yourself with Haven's values and culture. Understanding their 'Breath of Fresh Air' ethos will help you align your responses during any interviews or conversations, showing that you're a great fit for the team.
✨Tip Number 2
Highlight your customer service skills, even if they come from different experiences. Being able to demonstrate your ability to interact positively with guests can set you apart, especially since they value teamwork and guest satisfaction.
✨Tip Number 3
Be prepared to discuss your availability. Since the role involves working evenings and weekends, showing flexibility in your schedule can make you a more attractive candidate.
✨Tip Number 4
Research the specific food and beverage offerings at Haven. Knowing the menu and being able to talk about it can impress interviewers and show your enthusiasm for the role.
We think you need these skills to ace Restaurant Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what is expected of a Restaurant Team Member. Highlight key responsibilities such as serving guests, taking orders, and maintaining cleanliness.
Tailor Your CV: Make sure your CV reflects any relevant experience, even if it's not directly in a restaurant setting. Emphasise customer service skills and any teamwork experience you have.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Haven and how you can contribute to their team culture.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Haven
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. A positive attitude can go a long way in the hospitality industry, so let your passion for serving guests shine through during the interview.
✨Demonstrate Team Spirit
Since the role involves working closely with others, highlight any previous experiences where you successfully collaborated with a team. This could be from past jobs, school projects, or even volunteer work.
✨Prepare for Common Questions
Think about questions that might come up, such as how you would handle difficult customers or busy shifts. Practising your responses can help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, be ready to ask questions about the team culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
