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- Tasks: Lead a dynamic team to deliver exceptional dining experiences and manage daily restaurant operations.
- Company: Join JD Wetherspoon, a vibrant hospitality brand known for its welcoming atmosphere and great service.
- Benefits: Enjoy an attractive salary, annual bonus, on-site accommodation, and exclusive team perks.
- Why this job: Be part of a supportive team culture with opportunities for growth and development in a fast-paced environment.
- Qualifications: Experience in restaurant management or similar roles, strong leadership skills, and a passion for customer service.
- Other info: Flexible hours required, including evenings and weekends; comprehensive training provided.
The predicted salary is between 28800 - 43200 £ per year.
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Position: Restaurant Manager – JD Wetherspoon
Type: Full-Time / Permanent
Bonus: Up to 10% Annual Bonus
On-site accommodation provided, subject to availability andT&Cs.
Join our One Great Team here at Haven as a Restaurant Manager!Bring your leadership expertise to deliver outstanding service and unforgettable meals, creating memorable dining experiences for every guest.
As the Restaurant Manager, you\’ll be at the heart of an energetic front of house team, leading with clear direction and plenty of motivation. You\’ll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You\’ll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You\’ll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you\’ll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities
Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
Resource Management: Overseeteam scheduling, budgets, and resources to maximise efficiency and meet business needs.
Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
Training and Development: Supportteam development through ongoing training, mentoring, and creating growth opportunities.
Requirements
– Proven experience in roles such as Restaurant Manager, General Manager, Front of House Manager, or a similar leadership position.
– Strong leadership and communication skills.
– Ability to work in a fast-paced environment while maintaining attention to detail.
– Exceptional customer service and problem-solving abilities.
– Knowledge of health and safety regulations.
– Strong organisational and multitasking skills.
– Experience in budgeting and financial management.
– Flexibility to work evenings, weekends, and holidays.
What We Offer
– Attractive salary plus annual bonus opportunity.
– On-site accommodation, subject to availability and T&Cs.
– An inclusive, supportive work environment.
– Comprehensive training and ongoing support.
– Career development opportunities, including fully funded qualifications.
– Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you.If shortlisted, our interview process may consist of two stages: an interview and a skills test.
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Restaurant Manager employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager
✨Tip Number 1
Familiarise yourself with the specific values and culture of Haven. Understanding their commitment to guest experience and team development will help you align your leadership style with their expectations during the interview.
✨Tip Number 2
Prepare examples from your past experiences that showcase your ability to lead a team in a fast-paced environment. Highlight instances where you successfully improved guest satisfaction or resolved operational issues.
✨Tip Number 3
Research common challenges faced by restaurant managers in similar settings. Being able to discuss these challenges and how you would address them can demonstrate your problem-solving skills and readiness for the role.
✨Tip Number 4
Show enthusiasm for ongoing training and development opportunities. Expressing your eagerness to grow within the company can set you apart, as Haven values team members who are committed to personal and professional growth.
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in restaurant management or similar roles. Focus on leadership skills, customer service excellence, and any achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the role. Mention specific experiences that align with the responsibilities listed in the job description, such as performance management and guest experience.
Highlight Relevant Skills: In your application, emphasise key skills such as problem-solving, budgeting, and compliance with health and safety regulations. Use examples from your past roles to illustrate how you've successfully applied these skills.
Prepare for the Interview: If shortlisted, prepare for the interview by reviewing common questions related to team leadership and guest satisfaction. Think of scenarios where you successfully resolved issues or improved service, as these will likely come up during the discussion.
How to prepare for a job interview at Haven
✨Showcase Your Leadership Skills
As a Restaurant Manager, your ability to lead and motivate a team is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, highlighting your leadership style and how you inspire others to achieve their goals.
✨Demonstrate Customer Service Excellence
Since guest experience is a top priority, come ready to discuss how you've handled customer complaints or improved service in previous roles. Use real-life scenarios to illustrate your problem-solving skills and commitment to exceptional service.
✨Know Your Budgets and Resources
Familiarise yourself with budgeting and resource management as these are key responsibilities. Be ready to talk about your experience with financial management and how you've maximised efficiency in past positions.
✨Understand Compliance and Safety Regulations
Health and safety compliance is vital in the restaurant industry. Brush up on relevant regulations and be prepared to discuss how you've ensured compliance in your previous roles, showcasing your attention to detail and organisational skills.
