At a Glance
- Tasks: Lead a dynamic team to deliver exceptional dining experiences and manage daily restaurant operations.
- Company: Join JD Wetherspoon, a vibrant hospitality brand known for its welcoming atmosphere and great service.
- Benefits: Enjoy an attractive salary, annual bonus, on-site accommodation, and exclusive team perks.
- Why this job: Be part of a supportive team culture with opportunities for growth and development in a fast-paced environment.
- Qualifications: Experience in restaurant management or similar roles, strong leadership skills, and a passion for customer service.
- Other info: Flexible hours required, including evenings and weekends; comprehensive training provided.
The predicted salary is between 28800 - 43200 £ per year.
Join our team at Haggerston Castle Holiday Park in Berwick-Upon-Tweed on the shores of Northumberland with its beautiful beaches and lots of Haven fun. Beal, Near Berwick-upon-Tweed, Northumberland TD15 2PA GBR
Job Details
- Position: Restaurant Manager – JD Wetherspoon
- Type: Full‑Time / Permanent
- Bonus: Up to 10% Annual Bonus
- Accommodation: On‑site accommodation provided, subject to availability and T&Cs.
At Haven, we’re looking for a Restaurant Manager who can bring energy, expertise, and a people‑first approach to create dining experiences our guests will love and remember.
Key Responsibilities
- Lead with Impact: Motivate and coach your team, celebrate successes, and help individuals grow with constructive feedback.
- Deliver Excellence: Ensure smooth operations by managing budgets, resources, and compliance, keeping everything safe and on track.
- Create Memorable Moments: Focus on every guest, elevate service, and turn challenges into opportunities to wow.
- Drive Performance: Champion high standards, encourage innovation, and continuously improve how we serve.
Requirements
- Proven experience in roles such as Restaurant Manager, General Manager, Front of House Manager, or a similar leadership position.
- Strong leadership and communication skills.
- Ability to work in a fast‑paced environment while maintaining attention to detail.
- Exceptional customer service and problem‑solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
What We Offer
- Attractive salary plus annual bonus opportunity.
- On‑site accommodation, subject to availability and T&Cs.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on‑park dining, 20% discounts on Haven Holidays and in‑store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How To Apply
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test. If you require any assistance or reasonable adjustments during the application process, please contact us at: resourcingteam@bourne-leisure.co.uk
Equal Opportunity
Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full‑time, part‑time or a job‑share.
#J-18808-Ljbffr
Restaurant Manager employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager
✨Tip Number 1
Familiarise yourself with the specific values and culture of Haven. Understanding their commitment to guest experience and team development will help you align your leadership style with their expectations during the interview.
✨Tip Number 2
Prepare examples from your past experiences that showcase your ability to lead a team in a fast-paced environment. Highlight instances where you successfully improved guest satisfaction or resolved operational issues.
✨Tip Number 3
Research common challenges faced by restaurant managers in similar settings. Being able to discuss these challenges and how you would address them can demonstrate your problem-solving skills and readiness for the role.
✨Tip Number 4
Show enthusiasm for ongoing training and development opportunities. Expressing your eagerness to grow within the company can set you apart, as Haven values team members who are committed to personal and professional growth.
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in restaurant management or similar roles. Focus on leadership skills, customer service excellence, and any achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the role. Mention specific experiences that align with the responsibilities listed in the job description, such as performance management and guest experience.
Highlight Relevant Skills: In your application, emphasise key skills such as problem-solving, budgeting, and compliance with health and safety regulations. Use examples from your past roles to illustrate how you've successfully applied these skills.
Prepare for the Interview: If shortlisted, prepare for the interview by reviewing common questions related to team leadership and guest satisfaction. Think of scenarios where you successfully resolved issues or improved service, as these will likely come up during the discussion.
How to prepare for a job interview at Haven
✨Showcase Your Leadership Skills
As a Restaurant Manager, your ability to lead and motivate a team is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, highlighting your leadership style and how you inspire others to achieve their goals.
✨Demonstrate Customer Service Excellence
Since guest experience is a top priority, come ready to discuss how you've handled customer complaints or improved service in previous roles. Use real-life scenarios to illustrate your problem-solving skills and commitment to exceptional service.
✨Know Your Budgets and Resources
Familiarise yourself with budgeting and resource management as these are key responsibilities. Be ready to talk about your experience with financial management and how you've maximised efficiency in past positions.
✨Understand Compliance and Safety Regulations
Health and safety compliance is vital in the restaurant industry. Brush up on relevant regulations and be prepared to discuss how you've ensured compliance in your previous roles, showcasing your attention to detail and organisational skills.