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- Tasks: Drive profit across parks by translating strategies into actionable plans and supporting teams.
- Company: Join an award-winning family of Haven & Warner Hotels with a supportive culture.
- Benefits: Enjoy 25 days holiday, annual bonus, discounts, and comprehensive wellbeing support.
- Why this job: Make a real impact while collaborating with diverse teams in beautiful seaside locations.
- Qualifications: Strong commercial mindset, sales optimisation skills, and experience in managing remote teams.
- Other info: Hybrid working model with exciting career pathways and a focus on diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Join us as a National Holiday Home Revenue Manager and play a key role in driving profit per pitch across our parks. You’ll work closely with park leadership and commercial teams to translate complex strategies into actionable, day-to-day operational plans that maximise revenue. Using your expertise, you’ll analyse data to uncover opportunities for improvement and align commercial and service initiatives with our wider business goals. With a hands-on approach, you’ll support park teams through visits, virtual engagement, and specialist training, empowering them to deliver outstanding results and exceptional customer experiences. This is your chance to make a real impact across multiple locations while working collaboratively with diverse teams.
What You’ll Be Doing
- Ensuring operational understanding of the pitch strategy and develop support plans at both local and national levels.
- Providing functional support and coaching to park leadership teams, driving caravan sales and letting penetration targets.
- Identifying training needs, developing initiatives, and monitoring effective adoption of improvements across parks.
- Facilitating best practice sharing and fostering cross-functional collaboration with stakeholders to support business goals.
- Monitoring operational standards, supporting talent development, and assisting in strategic projects alongside the National Head of Holiday Home Revenue.
What We’d Like You To Bring
- Strong commercial mindset with the ability to make informed decisions considering complex dependencies and to translate complex strategies for park teams as a subject matter expert.
- Skills in sales funnel optimisation, conversion, and customer experience, with developed communication and diplomacy to influence and persuade stakeholders.
- Proven ability to build and maintain cross-functional relationships, working effectively at both operational and strategic levels across diverse teams and suppliers.
- Experience in managing and guiding remote or matrix teams, with confidence presenting to large internal and external audiences, and proficient in Microsoft Office programs.
- The ability to act as a role model for brand values, demonstrating leadership through mentoring, shaping team behaviour, and representing the business with professionalism and approachability.
What’s In It For You?
- 25 Days Holiday + Bank Holidays + Holiday Buy Scheme
- Annual bonus
- 20% discount on both Haven and Warner Hotels holiday for you, family and friends
- Comprehensive wellbeing support
- Access to the Bourne Leisure corporate box at the O2 Arena, London
- Exclusive discounts with corporate partners
- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
- Enhanced family friendly policies and pay (eligibility criteria applied)
Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.
What’s it like to work with us?
Working with us is defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions, allowing our team members to be their authentic selves. We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events.
Recruitment Process
The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.
Equality, Diversity & Inclusion
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. If you require any assistance or reasonable adjustments while applying, please contact resourcingteam@bourne-leisure.co.uk.
Regional HHR Manager employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional HHR Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Make sure you can demonstrate how your skills align with their mission, especially around customer experience and teamwork.
✨Tip Number 3
Practice your presentation skills! Since this role may involve presenting to large audiences, get comfortable with your delivery. You could even do mock presentations with friends or family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Regional HHR Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills align with the role of National Holiday Home Revenue Manager. We want to see how you can drive profit per pitch and support park teams effectively!
Showcase Your Experience: Don’t hold back on sharing your past experiences that demonstrate your commercial mindset and ability to manage remote teams. We love seeing examples of how you've influenced stakeholders and improved customer experiences.
Be Authentic: Let your personality shine through in your application! We value openness and authenticity, so don’t be afraid to show us who you are and how you embody our brand values.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Haven
✨Know Your Numbers
As a Regional HHR Manager, you'll need to demonstrate your commercial mindset. Brush up on key metrics related to revenue management and sales funnel optimisation. Be ready to discuss how you've used data to drive decisions in the past.
✨Showcase Your Coaching Skills
Since the role involves supporting park leadership teams, think of examples where you've successfully coached or mentored others. Prepare to share specific instances where your guidance led to improved performance or customer experiences.
✨Prepare for Cross-Functional Collaboration
This position requires building relationships across diverse teams. Think about times when you've worked with different departments to achieve a common goal. Be ready to discuss how you foster collaboration and share best practices.
✨Practice Your Presentation Skills
You may need to present during the interview, so practice delivering your ideas clearly and confidently. Focus on how you can translate complex strategies into actionable plans, as this will be crucial in your role.
