At a Glance
- Tasks: Lead a vibrant team to create unforgettable swimming and activity experiences for guests.
- Company: Join a fun, inclusive leisure company dedicated to guest satisfaction.
- Benefits: Enjoy competitive pay, bonuses, discounts, and career development opportunities.
- Other info: Flexible hours with comprehensive training and support for your growth.
- Why this job: Make a splash in your career while inspiring others and enhancing guest experiences.
- Qualifications: Experience in leadership roles within sports, leisure, or hospitality is preferred.
The predicted salary is between 30000 - 40000 € per year.
Position: Activities & Pool Manager
Type: Full-Time / Permanent
Bonus: Up to 10% Annual Bonus
Bring your leadership skills to the poolside as the Activities & Pool Manager, where you'll ensure every guest makes a splash with memorable swimming experiences and action-packed activities. In this role, you'll be at the heart of an energetic Activities & Leisure team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it's done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
- Proven experience in roles such as Swimming Pool Manager, Activities & Leisure Manager, or a similar leadership position in Sports, Leisure or Hospitality.
- PPO and SPTO certificates preferred but not essential; training and support will be provided.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.
What We Offer- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply: We're committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at:
Activities and Pool Manager - Gwynedd, LL53 6HX in Pwllheli employer: Haven
Join our vibrant team as the Activities & Pool Manager in Gwynedd, where you'll lead a passionate group dedicated to creating unforgettable experiences for our guests. We pride ourselves on fostering an inclusive and supportive work environment, offering comprehensive training, career development opportunities, and exclusive perks such as discounts on dining and holidays. With a focus on employee growth and a commitment to high standards, this is an excellent opportunity for those looking to make a meaningful impact in the leisure and hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Activities and Pool Manager - Gwynedd, LL53 6HX in Pwllheli
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or solved a problem. We want to hear how you’ve made a difference, so be ready to share those experiences during your chat.
✨Tip Number 3
Don’t forget to ask questions! Show your enthusiasm by asking about team dynamics, guest experiences, or how they handle challenges. It’s a great way to demonstrate your interest and get a feel for the role.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of us. Plus, it shows you’re proactive and keen to join the team. Let’s make a splash together!
We think you need these skills to ace Activities and Pool Manager - Gwynedd, LL53 6HX in Pwllheli
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your leadership experience in your application. We want to see how you've motivated teams and driven performance in previous roles, especially in fast-paced environments like leisure or hospitality.
Focus on Guest Experience:Since guest satisfaction is key, share examples of how you've improved service or resolved issues in the past. We love hearing about your problem-solving skills and how you create a welcoming atmosphere for guests.
Be Clear and Concise:When filling out your application, keep it clear and to the point. We appreciate straightforward answers that showcase your relevant experience and skills without unnecessary fluff.
Apply Through Our Website:Don't forget to apply through our website! It’s super easy and ensures your application gets to us directly. Plus, if you have any questions or need support, we're just a message away!
How to prepare for a job interview at Haven
✨Know Your Stuff
Before the interview, make sure you’re familiar with the role of Activities & Pool Manager. Brush up on your knowledge of health and safety regulations, guest experience strategies, and performance management techniques. This will show that you’re not just interested in the job, but that you’re ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or improved guest satisfaction. Think about specific challenges you faced and how you motivated your team to overcome them. This will demonstrate your ability to inspire and manage effectively.
✨Be Ready to Problem Solve
Expect questions that assess your problem-solving skills. Prepare scenarios where you had to tackle operational issues or improve service quality. Highlight your thought process and how you ensure smooth day-to-day operations, as this is crucial for the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
