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- Tasks: Welcome guests, take orders, serve food and drinks, and maintain a clean environment.
- Company: Join Haven at Devon Cliffs, a vibrant venue offering memorable experiences.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and career development opportunities.
- Why this job: Be part of a friendly team, gain valuable skills, and create lasting memories for guests.
- Qualifications: No experience needed; just bring a positive attitude and willingness to learn.
- Other info: On-site accommodation may be available; must be 18+ to sell alcohol.
Join our team at Devon Cliffs on the East coast of Devon just a short distance from Exmouth at Sandy Bay.
We are seeking a friendly, motivated team player to bring great energy and service to our restaurant and bar. As a key representative of our venue, you’ll extend a warm welcome to guests and owners, take their orders, deliver tasty food and drinks, and create a hospitable atmosphere that encourages them to return.
Key Responsibilities- Welcoming guests with a friendly attitude and ensuring they have a great experience.
- Taking food and drink orders, serving meals, and preparing beverages at the bar.
- Handling payments and ensuring orders are accurate and delivered promptly.
- Keeping the restaurant, bar, and service areas clean, organised, and running smoothly.
- Working closely with all team across the venue to deliver operational excellence.
- Knowing the menu well enough to assist guests with recommendations and queries.
- Previous experience in a pub, restaurant, fast food or customer service role or as a waiter or waitress is desirable but not required as training will be provided.
- Effective communication skills and a positive, guest-oriented attitude.
- Ability to work efficiently in a busy environment.
- Flexibility to work evenings, weekends, and bank holidays.
- Applicants must meet the minimum legal age of 18 to sell alcohol.
- Attractive pay with overtime opportunities.
- An inclusive, collaborative work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.
If you require any assistance or reasonable adjustments during the application process, please contact us at: resourcingteam@bourne-leisure.co.uk
Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.
Pub Team Member employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pub Team Member
✨Tip Number 1
Familiarise yourself with the JD Wetherspoons menu before your interview. Knowing the dishes and drinks will not only impress your interviewers but also show your enthusiasm for the role.
✨Tip Number 2
Demonstrate your customer service skills during the interview by sharing specific examples from past experiences. Even if you haven't worked in a pub or restaurant, think of times when you've provided excellent service in other roles.
✨Tip Number 3
Show your flexibility and willingness to work varied hours. Since the role requires working evenings, weekends, and bank holidays, expressing your availability can make you a more attractive candidate.
✨Tip Number 4
Prepare to discuss how you would handle busy situations or difficult customers. This will demonstrate your ability to thrive in a fast-paced environment, which is crucial for a Pub Team Member.
We think you need these skills to ace Pub Team Member
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and requirements for the Pub Team Member position. Tailor your application to highlight how your skills and experiences align with what they are looking for.
Craft a Personal Statement: Write a personal statement that reflects your enthusiasm for the role and the company. Mention any relevant experience in customer service or hospitality, even if it's not extensive, and express your eagerness to learn and grow within the team.
Highlight Relevant Skills: Make sure to emphasise your communication skills, ability to work in a fast-paced environment, and any previous experience in similar roles. Use specific examples to demonstrate how you've successfully handled customer interactions or worked as part of a team.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial in the hospitality industry.
How to prepare for a job interview at Haven
✨Show Your Friendly Side
As a Pub Team Member, your ability to create a welcoming atmosphere is crucial. During the interview, demonstrate your friendly attitude and enthusiasm for customer service. Share examples of how you've made guests feel special in previous roles or situations.
✨Know the Menu
Familiarise yourself with the menu and drink offerings before the interview. Being able to discuss specific items and make recommendations shows that you're proactive and genuinely interested in the role. It also highlights your ability to assist guests effectively.
✨Emphasise Teamwork
This role requires working closely with others, so be sure to highlight your teamwork skills. Discuss past experiences where you collaborated with colleagues to achieve a common goal, especially in busy environments. This will show that you can contribute positively to the team dynamic.
✨Prepare for Scenario Questions
Expect questions about how you'd handle various situations, such as dealing with difficult customers or managing busy periods. Think of specific examples from your past experiences that showcase your problem-solving skills and ability to stay calm under pressure.
