Pub Manager

Haven Northumberland, England, United Kingdom

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Haven Northumberland, England, United Kingdom

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Join to apply for the Pub Manager role at Haven

Join our team at Haggerston Castle Holiday Park in Berwick-Upon-Tweed, Northumberland, with beautiful beaches and lots of Haven fun.

Beal, Near Berwick-upon-Tweed, Northumberland TD15 2PA GBR

Job Details

1. Position: J D Wetherspoons Manager
2. Type: Full-Time / Permanent
3. Bonus: Up to 10% Annual Bonus
4. We can provide on-site accommodation, subject to availability and T&Cs.

Join our One Great Team at Haven as a J D Wetherspoons Manager! Bring your leadership skills to deliver outstanding service and unforgettable dining experiences. If you’re passionate about hospitality and thrive in a dynamic environment, this is your opportunity!

As the Pub Manager, you\’ll lead a vibrant pub team, providing clear direction and motivation. Inspire your team to achieve goals and maintain high standards. Be hands-on with performance management, offer feedback, address challenges, and support development. Manage resources like budgets and tools to ensure smooth operations. Focus on delivering excellent guest experiences, continuously improving interactions, and resolving issues. Ensure safety, compliance, and adherence to policies.

Key Responsibilities

1. Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
2. Guest Experience: Ensure top-tier guest satisfaction by addressing concerns and creating a welcoming atmosphere.
3. Performance Management: Monitor performance, provide feedback, coaching, and conduct reviews.
4. Resource Management: Oversee staff scheduling, budgets, and resources for efficiency.
5. Adhere to J D Wetherspoon’s SOPs and company policies.
6. Problem Solving: Resolve operational issues promptly for smooth daily running.
7. Training and Development: Support staff growth through ongoing training and mentoring.

Requirements

• Proven experience in roles like Pub Manager, General Manager, or similar leadership positions.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment with attention to detail.
• Exceptional customer service and problem-solving skills.
• Knowledge of health and safety regulations.
• Strong organizational and multitasking abilities.
• Experience with budgeting and financial management.
• Flexibility to work evenings, weekends, and holidays.

What We Offer

• Competitive salary plus annual bonus opportunity.
• On-site accommodation, subject to availability and T&Cs.
• Inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development, including funded qualifications.
• Exclusive team perks: up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to facilities, savings at national brands, and more!

How to Apply

Click \’Apply Now\’ and answer a few quick questions (about 5 minutes). Once submitted, our team will contact you. The interview process may include two stages: an interview and a skills test.

If you need assistance or reasonable adjustments, contact us at:

We value diversity, equity, and inclusion. We encourage applications from all backgrounds and are happy to discuss any adjustments or flexible working arrangements, including full-time, part-time, or job-share options.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industries: Travel Arrangements

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