At a Glance
- Tasks: Create a welcoming atmosphere for Holiday Homeowners and provide top-notch service.
- Company: Join Haven's vibrant team dedicated to exceptional guest experiences.
- Benefits: Earn up to £12.71 per hour, enjoy discounts, and access career development.
- Other info: Flexible hours with opportunities for growth and fun team perks.
- Why this job: Be the friendly face that makes owners feel at home and part of a community.
- Qualifications: Customer service experience is a plus, but a positive attitude is key!
The predicted salary is between 12.71 - 12.71 £ per hour.
Join our One Great Team at Haven as an Owners Lounge Team Member, where you’ll help create a relaxed, welcoming, and high-quality experience exclusively for our Holiday Homeowners. This role is all about great service, familiar faces, and creating a comfortable social space that owners love returning to.
We’re on the hunt for a friendly, upbeat Owners Team Member to bring some fun and flavour to our team! In this role, you’ll be the face of our Owners Venue.
Key Responsibilities- Greet Holiday Homeowners warmly and provide attentive, personalised service
- Take and prepare drinks orders, including beers, wines, spirits, and simple cocktails
- Take and serve food orders, working closely with our kitchen team
- Maintain a clean, organised, and well-presented bar and lounge area
- Build rapport with owners, helping to create a friendly, community feel
- Support owner events and social activities, including setting up, serving, and ensuring events run smoothly
- Work collaboratively with other departments across the park when required to support owner experiences and operational needs
- Work closely with the team to ensure smooth day-to-day lounge operations
- Follow all responsible alcohol service and health & safety guidelines
- Previous experience in a bar, hospitality, or customer-facing role is beneficial but not essential
- Applicants must meet the minimum legal age of 18 to sell alcohol
- A friendly, professional, and customer-focused approach
- Confident communicator who enjoys building positive relationships
- Able to work calmly and efficiently in a relaxed but service-led environment
- Flexible availability, including evenings, weekends, and holidays
- An inclusive, supportive work environment
- Comprehensive training and ongoing support
- Career development opportunities, including fully funded qualifications
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.
For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk
Owners Lounge Team Member in Prestonpans employer: Haven
At Haven, we pride ourselves on being an excellent employer, offering a vibrant and inclusive work culture where every team member is valued. As an Owners Lounge Team Member, you'll enjoy comprehensive training, career development opportunities, and exclusive perks such as discounts on dining and holidays, all while working in a relaxed environment that fosters community and connection among our Holiday Homeowners.
