At a Glance
- Tasks: Welcome guests with a smile and guide them through the check-in process.
- Company: Join Haven's One Great Team in a vibrant, guest-focused environment.
- Benefits: Earn up to £12.71 per hour, enjoy discounts, and access free facilities.
- Other info: Flexible hours, inclusive culture, and career development opportunities await you!
- Why this job: Create memorable first impressions and make guests feel valued from day one.
- Qualifications: Friendly attitude and strong communication skills; experience is a plus but not required.
The predicted salary is between 12.71 - 12.71 £ per hour.
Join our One Great Team here at Haven as a Welcome Host, where you’ll be the first friendly face our guests and owners see, making their arrival experience feel special from the moment they check in!
We are seeking a warm, welcoming host to greet guests and owners, check passes, and guide them through their check-in experience. If you love creating memorable first impressions and enjoy a vibrant, guest-focused role, this is the perfect opportunity for you.
Key Responsibilities- Primarily based outdoors, you'll welcome guests and owners warmly upon arrival at our check-in gate.
- Create a great first impression while assisting with the check-in process.
- Verify passes, answer questions, and offer helpful information on park amenities, events, and activities.
- Act as an on-site information guide, helping guests get acquainted with the park and plan their stay.
- Handle any initial queries or issues, ensuring our guests and owners feel valued and cared for.
- Collaborate with other teams to create a smooth, welcoming environment from arrival to departure.
- Previous experience in a customer-facing role is beneficial but not essential.
- Friendly, approachable, and confident in interacting with guests of all ages.
- Strong communication skills and a passion for providing excellent service.
- Flexible availability, including weekends and peak times.
- A team player who can adapt to a dynamic environment with ease.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.
For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk
Welcome Host in Preston employer: Haven
At Haven, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture where every team member is valued. As a Welcome Host, you'll enjoy comprehensive training, career development opportunities, and exclusive perks such as discounts on dining and holidays, all while creating memorable experiences for our guests in a beautiful outdoor setting. Join us and be part of a supportive team that celebrates diversity and fosters personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Welcome Host in Preston
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Haven. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Haven
Don't be shy about reaching out to Haven directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Welcome Host in Preston
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Haven and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Haven
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
