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- Tasks: Lead a dynamic team to create unforgettable swimming and leisure experiences for guests.
- Company: Join a vibrant leisure facility in Denbighshire with a focus on fun and safety.
- Benefits: Enjoy a competitive salary, up to 10% annual bonus, and opportunities for professional growth.
- Why this job: Make a splash in your career while inspiring others and enhancing guest satisfaction.
- Qualifications: Experience in leisure management and strong leadership skills are essential.
- Other info: Flexible hours and a supportive environment for personal and professional development.
The predicted salary is between 36000 - 60000 £ per year.
Position: Activities & Pool Manager
Type: Full-Time / FTC Maternity Cover
Bonus: Up to 10% Annual Bonus
Bring your leadership skills to the poolside as the Activities & Pool Manager (FTC Maternity Cover), where you will ensure every guest makes a splash with memorable swimming experiences and action-packed activities.
In this role, you will be at the heart of an energetic Activities & Leisure team, leading with clear direction and plenty of motivation. You will inspire your team to hit their goals and keep up high standards by showing them how it’s done. You will be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You will also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you will make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities
- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
Requirements
- Proven experience in roles such as Swimming Pool Manager, Activities & Leisure Manager, or a similar leadership position in Sports, Leisure or Hospitality.
- PPO and SPTO certificates preferred but not essential; training and support will be provided.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.
Activities and Leisure Manager - Denbighshire, LL19 9TT in Prestatyn employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Activities and Leisure Manager - Denbighshire, LL19 9TT in Prestatyn
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and hospitality industry. Attend local events or join online groups where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by practising common questions related to team leadership and guest experience. Think of examples from your past roles that showcase your problem-solving skills and ability to manage resources effectively. We want you to shine when it’s your time to impress!
✨Tip Number 3
Showcase your passion for activities and leisure management during interviews. Share your ideas on how to enhance guest experiences and improve team performance. This will demonstrate your commitment to the role and help you stand out from the crowd!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Activities and Leisure Manager - Denbighshire, LL19 9TT in Prestatyn
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've motivated teams and driven performance in previous roles, especially in leisure or hospitality settings.
Focus on Guest Experience: Since guest satisfaction is key, share examples of how you've improved service or resolved issues in the past. We love hearing about your problem-solving skills and how you create a welcoming atmosphere.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Haven
✨Know Your Stuff
Before the interview, make sure you’re familiar with the key responsibilities of the Activities & Pool Manager role. Brush up on your knowledge of health and safety regulations, budgeting, and performance management. This will show that you’re not just interested in the job, but that you understand what it entails.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or improved guest satisfaction. Think about specific challenges you faced and how you motivated your team to overcome them. This will demonstrate your ability to inspire and manage effectively.
✨Be Ready to Problem Solve
Expect questions that assess your problem-solving skills. Prepare scenarios where you had to tackle operational issues quickly and efficiently. Highlight your approach to resolving conflicts and ensuring smooth operations, as this is crucial for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, company culture, and future goals. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
