At a Glance
- Tasks: Lead a dynamic team to ensure guest safety and satisfaction in a vibrant environment.
- Company: Join Haven, a welcoming holiday park with a focus on teamwork and guest experience.
- Benefits: Enjoy up to 50% off dining, discounts on holidays, and free access to facilities.
- Other info: Comprehensive training and career development opportunities available.
- Why this job: Make a real impact by creating a safe and enjoyable atmosphere for guests.
- Qualifications: Experience in security management and strong leadership skills required.
The predicted salary is between 30000 - 40000 € per year.
Join our One Great Team here at Haven as a Security Manager! Step into a role where you'll make a real impact on helping us create a safe, secure and welcoming environment for our guests.
As the Security Manager, you'll be at the heart of an energetic team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it's done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll be the driving force behind creating a safe and secure environment for our guests, owners and team, continuously improving our security operations, and solving any issues that pop up. Plus, you'll make sure everything stays compliant, and on point with company policies.
Key Responsibilities- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards, including maintaining and reviewing the Park Security Plan, Security Risk Assessments and Instructions.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
- Proven experience in a Security Management role, preferably in a holiday park, resort, or customer service environment.
- Valid SIA Door Supervisors (DS) License.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of security protocols, procedures and health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
We're committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at:
Security Manager - Gwynedd, LL49 9YF in Porthmadog employer: Haven
At Haven, we pride ourselves on being an excellent employer, offering a vibrant and inclusive work culture where every team member is valued. As a Security Manager in Gwynedd, you'll enjoy comprehensive training, career development opportunities, and exclusive perks such as discounts on dining and holidays, all while leading a dedicated team to ensure a safe and welcoming environment for our guests. Join us and be part of a supportive community that prioritises your growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Security Manager - Gwynedd, LL49 9YF in Porthmadog
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry, especially those who might have insights into the role of Security Manager. A friendly chat can lead to valuable referrals or insider info that could give you an edge.
✨Tip Number 2
Prepare for the interview by researching Haven and their security operations. Show us that you understand their values and how you can contribute to creating a safe and welcoming environment for guests. Tailor your answers to reflect their mission!
✨Tip Number 3
Practice your leadership skills! Think of examples from your past experiences where you’ve successfully led a team or resolved conflicts. We want to see how you inspire and motivate others, so be ready to share those stories.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our One Great Team. Let’s make it happen!
We think you need these skills to ace Security Manager - Gwynedd, LL49 9YF in Porthmadog
Some tips for your application 🫡
Show Your Leadership Skills:As a Security Manager, we want to see how you lead and motivate teams. Share specific examples in your application that highlight your leadership style and how you've inspired others to achieve their goals.
Highlight Your Problem-Solving Abilities:We love candidates who can think on their feet! Make sure to include instances where you've tackled challenges head-on and resolved issues effectively. This will show us you're ready for the fast-paced environment.
Be Clear About Your Experience:Don’t hold back on detailing your previous experience in security management. We’re looking for proven skills, so be specific about your roles, responsibilities, and any relevant certifications like your SIA License.
Apply Through Our Website:We encourage you to apply directly through our website. It’s quick and easy! Plus, it helps us keep track of your application better. Remember, we’re here to support you, so don’t hesitate to reach out if you need any help.
How to prepare for a job interview at Haven
✨Know Your Security Stuff
Make sure you brush up on your knowledge of security protocols and health and safety regulations. Be ready to discuss how you've applied these in previous roles, especially in a customer service environment like a holiday park.
✨Show Off Your Leadership Skills
Prepare examples of how you've led a team in the past. Think about times when you motivated your team or resolved conflicts. This role is all about inspiring others, so be ready to share your leadership style and successes.
✨Demonstrate Problem-Solving Prowess
Think of specific challenges you've faced in security management and how you tackled them. Highlight your ability to think on your feet and resolve issues quickly, as this will show you're ready for the fast-paced environment.
✨Be Guest-Focused
Since guest satisfaction is key, prepare to discuss how you've improved service in previous roles. Share any feedback you've received from guests and how you used it to enhance their experience, showing that you understand the importance of a welcoming atmosphere.
