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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional service and create memorable shopping experiences.
- Company: Join Haven, a vibrant company focused on outstanding guest experiences.
- Benefits: Enjoy a competitive salary, up to 10% annual bonus, and career growth opportunities.
- Why this job: Make a real impact in retail while developing your leadership skills.
- Qualifications: Experience in retail management and strong leadership abilities required.
- Other info: Fast-paced environment with opportunities for training and development.
The predicted salary is between 36000 - 60000 £ per year.
Join our One Great Team here at Haven as a Retail Revenue Manager, where you’ll make a real impact on delivering outstanding service and creating a memorable shopping experience across our retail outlets.
As the Retail Revenue Manager, you will be at the heart of an energetic team, leading with clear direction and plenty of motivation. You will inspire your team to hit their goals and keep up high standards by showing them how it’s done! You will be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You will be the driving force behind exceptional guest experiences across our supermarket, gift shops, and vending outlets, continuously improving how we interact and solving any issues that pop up. Plus, you will make sure everything stays safe, compliant, and on point with company policies.
Responsibilities
- Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Ensure all operations comply with health and safety regulations, company policies, and standards.
- Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Support team development through ongoing training, mentoring, and creating growth opportunities.
Requirements
- Proven experience in roles such as Supermarket Manager, Store Manager or a similar management role within the retail or hospitality industry.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
Retail Team Manager in Poole employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Manager in Poole
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the hunt for a Retail Team Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to team leadership and guest experience. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples where you've tackled challenges in previous roles, especially in fast-paced environments. This will demonstrate your ability to handle the day-to-day operations smoothly.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our One Great Team!
We think you need these skills to ace Retail Team Manager in Poole
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams in the past and how you can inspire others to achieve their goals.
Focus on Guest Experience: Don’t forget to mention your customer service skills! Share examples of how you've improved guest satisfaction and created a welcoming atmosphere in previous roles. This is key for us at Haven.
Be Specific About Your Achievements: Use numbers and specific examples to showcase your performance management skills. Whether it’s hitting sales targets or improving team efficiency, we love to see concrete results in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our One Great Team!
How to prepare for a job interview at Haven
✨Know Your Numbers
As a Retail Revenue Manager, you'll need to demonstrate your understanding of budgeting and financial management. Brush up on key metrics related to retail performance, such as sales targets and profit margins, so you can confidently discuss how you've managed resources in the past.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach. Think of specific examples where you've motivated a team or resolved conflicts. Highlight how you inspire others to achieve their goals and maintain high standards, as this is crucial for the role.
✨Customer Experience is Key
Be ready to discuss how you've enhanced guest experiences in previous roles. Share stories that illustrate your exceptional customer service skills and problem-solving abilities, especially in fast-paced environments. This will show that you understand the importance of guest satisfaction.
✨Stay Compliant and Safe
Familiarise yourself with health and safety regulations relevant to retail. Be prepared to discuss how you've ensured compliance in past positions. This will demonstrate your commitment to maintaining a safe environment for both guests and staff.
