At a Glance
- Tasks: Lead a dynamic team to deliver amazing pizza and exceptional service.
- Company: Join the vibrant Papa John's team at Haven.
- Benefits: Enjoy a competitive salary, up to 10% annual bonus, and career growth.
- Why this job: Be the driving force behind fantastic guest experiences and team success.
- Qualifications: Experience in food service management and strong leadership skills required.
- Other info: Fast-paced environment with opportunities for training and development.
The predicted salary is between 30000 - 42000 Β£ per year.
Join our One Great Team here at Haven as a Papa Johns Manager, where your leadership skills will ensure every guest enjoys exceptional service and great tasting pizza!
As the Papa Johns Manager, you will be at the heart of an energetic F&B team, leading with clear direction and plenty of motivation. You will inspire your team to hit their goals and maintain high standards by showing them how itβs done! You will be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You will also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that arise. Plus, you will ensure everything stays safe, compliant, and in line with company policies and Papa Johns brand standards.
Key Responsibilities- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
- Proven experience in roles such as Restaurant Manager, General Manager in a fast-food chain, or a similar management role within the food service industry.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
Pizza Store Manager - Dorset, BH15 4LZ in Poole employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Pizza Store Manager - Dorset, BH15 4LZ in Poole
β¨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the food service industry. You never know who might have a lead on a Pizza Store Manager position or can put in a good word for you.
β¨Tip Number 2
Get your hands dirty! If you can, visit local pizza stores and chat with the managers. Show genuine interest in their operations and ask about any upcoming opportunities. This can give you a leg up when applying through our website.
β¨Tip Number 3
Prepare for interviews by practising common questions related to team leadership and guest experience. Think of examples from your past roles that showcase your problem-solving skills and ability to motivate a team.
β¨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind for the hiring manager. It shows your enthusiasm for the role and reinforces your commitment to delivering exceptional service.
We think you need these skills to ace Pizza Store Manager - Dorset, BH15 4LZ in Poole
Some tips for your application π«‘
Show Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've motivated teams and driven performance in previous roles, especially in fast-paced environments like food service.
Focus on Guest Experience: Talk about your approach to ensuring guest satisfaction. Share specific examples of how you've tackled customer concerns or improved service in the past. This will show us that you understand the importance of a welcoming atmosphere.
Be Clear About Your Management Style: We love a hands-on manager! Describe your management style and how you support team development. Mention any training or mentoring you've provided to help your team grow and succeed.
Apply Through Our Website: Don't forget to apply through our website! Itβs the best way for us to receive your application and get to know you better. Plus, it shows you're keen to join our One Great Team!
How to prepare for a job interview at Haven
β¨Know Your Stuff
Before the interview, make sure you know all about Papa John's and their values. Familiarise yourself with their menu, promotions, and any recent news. This shows your genuine interest in the role and helps you connect with the interviewers.
β¨Showcase Your Leadership Skills
As a Pizza Store Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated teams in the past, tackled challenges, and improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
β¨Customer Service is Key
Be ready to discuss your approach to customer service. Think of specific instances where you resolved guest complaints or enhanced their experience. Highlight your problem-solving skills and how you ensure a welcoming atmosphere for customers.
β¨Budgeting and Resource Management
Since managing budgets is part of the role, brush up on your financial management skills. Be prepared to talk about how you've handled budgets in previous roles, maximised resources, and ensured efficiency. This will demonstrate your capability to keep operations running smoothly.