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- Tasks: Lead a vibrant team in delivering exceptional service at exciting pop-up F&B outlets.
- Company: Join a dynamic and inclusive workplace focused on growth and development.
- Benefits: Enjoy up to 50% off dining, discounts on holidays, and comprehensive training.
- Other info: Flexible hours with opportunities for career advancement and personal growth.
- Why this job: Make a real impact by creating memorable guest experiences and leading a passionate team.
- Qualifications: Experience in leadership roles within food service or retail, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Join us as our Food & Beverage Outlets Manager and lead a dynamic team in delivering exceptional service and delicious experiences at our vibrant pop-up F&B outlets! In this role, you'll be at the heart of an energetic F&B team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies and brand standards.
This role involves managing multiple pop-up outlets including Papa John's, Burger King, Cooks Fish & Chip’s, Seaside Treats, and Bertie's Ice Cream.
Key Responsibilities- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
- Proven experience in roles such as Duty Manager, Store Manager, or a similar leadership role within the food service or retail industry.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at:
F&B Outlets Manager - Dorset, BH15 4LZ in Poole employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Outlets Manager - Dorset, BH15 4LZ in Poole
✨Tip Number 1
Network like a pro! Reach out to your connections in the F&B industry and let them know you're on the hunt for a new role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Get social! Follow companies you're interested in on social media and engage with their posts. This not only shows your enthusiasm but also helps you stay updated on any job openings or events they might be hosting.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Be ready to discuss how your experience aligns with their values and goals, especially in delivering exceptional guest experiences and leading teams.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed. Plus, it shows you're serious about joining our vibrant team and contributing to our fantastic F&B outlets.
We think you need these skills to ace F&B Outlets Manager - Dorset, BH15 4LZ in Poole
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the food and beverage industry shine through! We want to see how excited you are about leading a team and creating amazing guest experiences.
Tailor Your Experience: Make sure to highlight your relevant experience in leadership roles within the food service or retail industry. We’re looking for specific examples that demonstrate your skills in managing teams and delivering top-notch service.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and qualifications stand out without unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get back to you quickly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Haven
✨Know Your F&B Outlets
Before the interview, do your homework on the specific pop-up outlets you'll be managing. Familiarise yourself with their menus, customer reviews, and any unique selling points. This will show your passion for the role and help you discuss how you can enhance guest experiences.
✨Showcase Your Leadership Style
Be ready to share examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team, tackled challenges, or improved performance. This will demonstrate your ability to inspire and manage a dynamic team effectively.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Prepare a few scenarios where you resolved operational issues or improved service quality. Highlight your approach to maintaining compliance and safety while ensuring smooth operations.
✨Discuss Budget Management Experience
Since resource management is key in this role, be prepared to talk about your experience with budgeting and financial management. Share how you've maximised efficiency and met business needs through effective resource allocation.