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- Tasks: Welcome guests, manage bookings, and promote swim accessories at the pool.
- Company: Join Haven's One Great Team in a fun, family-friendly environment.
- Benefits: Earn up to £12.21 per hour with flexible hours and a vibrant workplace.
- Why this job: Perfect for those who love customer service and want to make a splash!
- Qualifications: Customer service experience and a friendly, confident attitude are a plus.
- Other info: Enjoy a dynamic role with opportunities to grow and develop your skills.
The predicted salary is between 22000 - 25000 £ per year.
Position: Pool Receptionist
Type: Full-Time/ Part-Time / Seasonal
Pay Rates: Up to £12.21 per hour depending on age
Join our One Great Team here at Haven as a Pool Receptionist, where you’ll welcome guests to the pool and help them make the most of their visit with friendly service and useful poolside essentials!
We are seeking an organised, personable Pool Receptionist to manage guest bookings, share information on pool activities, and promote essential swim accessories. If you enjoy a guest-facing role and have a flair for service and sales, this could be the perfect opportunity for you.
Key Responsibilities- Greet and check in guests, ensuring a smooth start to their pool experience.
- Promote and sell pool essentials like armbands, goggles, and other swim accessories.
- Provide information on pool schedules, safety rules, and available amenities.
- Maintain an organised, welcoming reception area, contributing to a clean and safe environment.
- Monitor bookings and pool capacity to maintain a safe and enjoyable setting for all guests.
- Experience in a customer service or sales role is beneficial.
- Friendly, confident communicator comfortable with promoting products to guests.
- Strong organisational skills and attention to detail.
- Ability to work efficiently in a dynamic, family-friendly environment.
- Flexible availability, including weekends and peak times.
This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.
Pool Receptionist - East Lothian, EH32 0QF employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pool Receptionist - East Lothian, EH32 0QF
✨Tip Number 1
Get to know the company culture! Before your interview, check out Haven's website and social media. Understanding their vibe will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Pool Receptionist and how you'd handle them. Being prepared will boost your confidence and impress the interviewers.
✨Tip Number 3
Dress the part! Even if it’s a casual environment, looking smart and presentable shows you care about the role. Plus, it sets a positive tone for your first impression.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. It keeps you on their radar and reinforces your interest in joining the One Great Team.
We think you need these skills to ace Pool Receptionist - East Lothian, EH32 0QF
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and personable nature shine through! We want to see how you connect with guests and make their experience enjoyable, so don’t be shy about sharing your passion for customer service.
Highlight Relevant Experience: Make sure to mention any previous roles in customer service or sales. We’re looking for someone who can promote our pool essentials and manage bookings, so share any experiences that showcase your skills in these areas!
Be Organised and Detail-Oriented: As a Pool Receptionist, keeping things organised is key. In your application, emphasise your strong organisational skills and attention to detail. This will show us you’re ready to maintain a welcoming reception area and ensure a smooth operation.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen to join our One Great Team at Haven!
How to prepare for a job interview at Haven
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Pool Receptionist. Familiarise yourself with guest check-in processes, pool safety rules, and the types of swim accessories you'll be promoting. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Pool Receptionist, you'll be interacting with guests all day long. During the interview, highlight your customer service experience and share examples of how you've provided excellent service in the past. Be friendly and approachable; this will give the interviewer a taste of how you’ll interact with guests.
✨Demonstrate Organisational Skills
Being organised is crucial for this role. Prepare to discuss how you manage bookings and keep track of pool capacity. You might even want to bring up any tools or methods you use to stay organised in busy environments. This will show that you can handle the dynamic nature of the job.
✨Be Ready for Flexibility Questions
Since the role requires flexible availability, be prepared to discuss your schedule during the interview. Highlight your willingness to work weekends and peak times, as this shows your commitment to being part of the team. It’s also a good idea to mention any previous experiences where you adapted to changing schedules.
