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- Tasks: Welcome guests to the pool and manage bookings while promoting swim essentials.
- Company: Join Haven, a vibrant holiday park with stunning views of St Ives Bay.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and free access to facilities.
- Why this job: Perfect for those who love customer service in a fun, family-friendly environment.
- Qualifications: Customer service experience is a plus; must be friendly and organised.
- Other info: Opportunities for career development and inclusive work culture.
Join our team at Riviere Sands Holiday Park with its stunning location sitting up on the cliffs looking over St Ives Bay, Cornwall.
Position: Pool Receptionist
Type: Full-Time/ Part-Time / Seasonal
Pay Rates: Up to £12.21 per hour depending on age
As a Pool Receptionist, you will welcome guests to the pool and help them make the most of their visit with friendly service and useful poolside essentials! We are seeking an organised, personable Pool Receptionist to manage guest bookings, share information on pool activities, and promote essential swim accessories. If you enjoy a guest-facing role and have a flair for service and sales, this could be the perfect opportunity for you.
Key Responsibilities:- Greet and check in guests, ensuring a smooth start to their pool experience.
- Promote and sell pool essentials like armbands, goggles, and other swim accessories.
- Provide information on pool schedules, safety rules, and available amenities.
- Maintain an organised, welcoming reception area, contributing to a clean and safe environment.
- Monitor bookings and pool capacity to maintain a safe and enjoyable setting for all guests.
- Experience in a customer service or sales role is beneficial.
- Friendly, confident communicator comfortable with promoting products to guests.
- Strong organisational skills and attention to detail.
- Ability to work efficiently in a dynamic, family-friendly environment.
- Flexible availability, including weekends and peak times.
This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.
What We Offer:- Attractive pay with overtime opportunities.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.
If you require any assistance or reasonable adjustments during the application process, please contact us at: resourcingteam@bourne-leisure.co.uk
Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.
Pool Receptionist employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pool Receptionist
✨Tip Number 1
Familiarise yourself with the specific services and amenities offered at Riviere Sands Holiday Park. Knowing the details about pool activities and safety rules will help you engage confidently with guests and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills by role-playing common scenarios you might encounter as a Pool Receptionist. This could include greeting guests, handling inquiries, or promoting swim accessories, which will prepare you for the dynamic environment you'll be working in.
✨Tip Number 3
Showcase your organisational skills by preparing a mock schedule of pool activities and guest bookings. This will not only help you understand the flow of operations but also demonstrate your proactive approach during any interviews.
✨Tip Number 4
Be ready to discuss your flexibility in working hours, especially during weekends and peak times. Highlighting your availability can set you apart from other candidates and show that you're committed to contributing to the team.
We think you need these skills to ace Pool Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or sales roles. Emphasise any previous positions where you interacted with guests or managed bookings, as this will show you have the skills needed for the Pool Receptionist role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your friendly and confident communication style. Mention your passion for providing excellent service and how you can contribute to creating a welcoming environment at Riviere Sands Holiday Park.
Highlight Organisational Skills: In your application, be sure to mention your strong organisational skills and attention to detail. Provide examples of how you've successfully managed tasks in a busy environment, which is crucial for maintaining a smooth reception area.
Show Flexibility: Since the role requires flexible availability, make it clear in your application that you are willing to work weekends and peak times. This shows your commitment and readiness to meet the needs of the team and guests.
How to prepare for a job interview at Haven
✨Show Your Friendly Side
As a Pool Receptionist, you'll be the first point of contact for guests. Make sure to showcase your friendly and approachable personality during the interview. Practice a warm greeting and maintain a positive attitude throughout.
✨Demonstrate Organisational Skills
Highlight your ability to manage bookings and keep the reception area organised. You might want to prepare examples from previous roles where you successfully handled multiple tasks or maintained order in a busy environment.
✨Know the Essentials
Familiarise yourself with common poolside essentials like armbands and goggles. Be ready to discuss how you would promote these products to guests, as sales skills are key for this role.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as dealing with a guest complaint or managing a busy check-in period. Think through your responses and consider using the STAR method (Situation, Task, Action, Result) to structure your answers.