At a Glance
- Tasks: Welcome guests to the pool and provide essential services for a great experience.
- Company: Join Haven's One Great Team in a fun, family-friendly environment.
- Benefits: Earn up to £12.21 per hour with flexible hours and a vibrant workplace.
- Why this job: Make a splash by helping guests enjoy their pool time while developing your customer service skills.
- Qualifications: Customer service experience is a plus; be friendly and organised!
- Other info: Enjoy a dynamic role with opportunities for growth and a supportive team.
The predicted salary is between 22 - 25 £ per hour.
Join our One Great Team here at Haven as a Pool Receptionist, where you’ll welcome guests to the pool and help them make the most of their visit with friendly service and useful poolside essentials!
Responsibilities:
- Greet and check in guests, ensuring a smooth start to their pool experience.
- Promote and sell pool essentials like armbands, goggles, and other swim accessories.
- Provide information on pool schedules, safety rules, and available amenities.
- Maintain an organised, welcoming reception area, contributing to a clean and safe environment.
- Monitor bookings and pool capacity to maintain a safe and enjoyable setting for all guests.
Requirements:
- Experience in a customer service or sales role is beneficial.
- Friendly, confident communicator comfortable with promoting products to guests.
- Strong organisational skills and attention to detail.
- Ability to work efficiently in a dynamic, family-friendly environment.
- Flexible availability, including weekends and peak times.
This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.
Pool Receptionist employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pool Receptionist
✨Tip Number 1
Get to know the company culture! Before your interview, check out Haven's website and social media. This will help you understand what they value and how you can fit in with their One Great Team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about welcoming guests, think of some scenarios where you can showcase your friendly communication style. Role-playing with a friend can really help!
✨Tip Number 3
Be ready to talk about your flexibility! The job requires working weekends and peak times, so be prepared to discuss your availability and how you can adapt to the busy poolside environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and helps you stand out from the crowd!
We think you need these skills to ace Pool Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and approachable nature shine through. We want to see how you can connect with guests and make their experience enjoyable right from the start!
Highlight Relevant Experience: If you've worked in customer service or sales before, make sure to mention it! We love seeing how your past roles have prepared you for being a Pool Receptionist, so don’t hold back on those details.
Be Organised: Since this role involves keeping things tidy and organised, show us your attention to detail in your application. A well-structured application reflects your ability to maintain a welcoming reception area!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our One Great Team!
How to prepare for a job interview at Haven
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Pool Receptionist entails. Familiarise yourself with the responsibilities like greeting guests, promoting pool essentials, and maintaining a welcoming environment. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about providing excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your friendly and confident communication style.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare some thoughtful questions about the team culture, peak times at the pool, or how they handle busy periods. This shows that you're engaged and eager to learn more about the company and your potential role within it.
✨Dress the Part
Even though the job is at a pool, it's important to present yourself well for the interview. Opt for smart-casual attire that reflects the friendly and professional atmosphere of the workplace. A good first impression can go a long way!