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- Tasks: Lead a dynamic team to create and serve delicious pizzas while ensuring excellent guest experiences.
- Company: Join Haven, located near the stunning Lake District, known for its beautiful scenery.
- Benefits: Enjoy competitive pay, flexible hours, and exclusive discounts on dining and holidays.
- Why this job: Be part of an energetic team, develop leadership skills, and make a real impact on guest satisfaction.
- Qualifications: No prior experience needed; just bring your passion for food and strong communication skills.
- Other info: Diversity and inclusion are key values; we welcome applicants from all backgrounds.
Join our team at Lakeland Holiday Park located near the iconic Lake District in Cumbria with its glorious scenery.
Job Details
- Position: Papa Johns Shift Leader
- Type: Full-Time / Part-Time / Seasonal
- Pay Rates: Up to £13.21 per hour depending on age
Join our One Great Team here at Haven as a Papa Johns Shift Leader, where you'll play a key role in leading the team to craft and serve our delicious Papa John's pizzas! If you’re a natural leader with a passion for great food, this is the perfect role for you!
In this role, you’ll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You’ll inspire the team to provide fantastic guest experiences, high-quality food standards and delicious pizza. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities
- Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
- Provide prompt, professional guest service, addressing complaints and special requests.
- Oversee food preparation, ensuring quality, taste, and compliance with standards.
- Maintain adherence to food safety, hygiene, and cleanliness regulations.
- Assist in training new team members on company policies and procedures.
- Participate in team duties while stepping up as the shift leader when assigned.
Requirements
- Experience as a Shift Leader, Team Leader or Supervisor in a fast-food, quick-service, or pizza restaurant is preferred but not essential; training and support will be provided.
- Strong leadership and communication skills.
- Detail-oriented, especially when handling food orders.
- Committed to providing high-quality, customer-focused service.
- Flexibility to work weekends, evenings, and holidays as needed.
What We Offer
- Attractive pay with overtime opportunities.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.
If you require any assistance or reasonable adjustments during the application process, please contact us at: resourcingteam@bourne-leisure.co.uk
Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.
Pizza Store Shift Manager employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pizza Store Shift Manager
✨Tip Number 1
Familiarise yourself with the Papa John's brand and its values. Understanding their commitment to quality and customer service will help you align your approach during the interview process.
✨Tip Number 2
Highlight any previous experience in fast-paced environments, even if it's not directly related to food service. Emphasising your ability to lead a team under pressure can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss specific examples of how you've motivated a team or handled customer complaints in the past. This will demonstrate your leadership skills and customer-focused mindset.
✨Tip Number 4
Be ready to showcase your flexibility regarding working hours. Since the role requires weekend and holiday availability, expressing your willingness to adapt can make a positive impression.
We think you need these skills to ace Pizza Store Shift Manager
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and requirements for the Pizza Store Shift Manager position. Tailor your application to highlight relevant experiences that align with these aspects.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in leadership roles, especially in fast-food or quick-service environments. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to lead a team.
Write a Compelling Cover Letter: In your cover letter, express your passion for food and customer service. Mention specific examples of how you've successfully led teams in the past and how you can contribute to creating fantastic guest experiences at Papa John's.
Prepare for the Interview: If shortlisted, be ready for both an interview and a skills test. Think about potential questions related to leadership, teamwork, and customer service. Prepare examples from your past experiences that showcase your skills and how they relate to the role.
How to prepare for a job interview at Haven
✨Show Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your leadership abilities. Be prepared to share examples of how you've successfully led a team in the past, whether in a previous job or during group projects. Highlight your ability to motivate and inspire others.
✨Know the Menu Inside Out
Familiarise yourself with Papa John's menu and any special promotions they might have. Being able to discuss the menu knowledgeably will show your enthusiasm for the role and your commitment to providing excellent customer service.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customer situations. Think of examples where you've resolved complaints or gone above and beyond for a customer. This will showcase your problem-solving skills and dedication to guest satisfaction.
✨Emphasise Food Safety Knowledge
Since food safety is crucial in this role, be ready to discuss your understanding of hygiene and safety regulations. If you have any relevant experience or training, make sure to mention it, as it will demonstrate your attention to detail and commitment to quality.
