At a Glance
- Tasks: Scoop and serve delicious ice creams, creating smiles with every treat.
- Company: Join the fun team at Haven, where joy is our mission!
- Benefits: Earn up to £12.71/hour, enjoy discounts, and access exclusive perks.
- Other info: Flexible shifts available, with great career development opportunities.
- Why this job: Be part of memorable moments while working in a vibrant atmosphere.
- Qualifications: Customer service skills and a friendly attitude are key.
The predicted salary is between 12 - 12 £ per hour.
Join our One Great Team here at Haven as a Bertie's Ice Cream Team Member, where you’ll be at the heart of creating memorable moments for our guests, one scoop at a time. In this role, you’ll add a sprinkle of joy by crafting tasty ice creams and dreamy sundaes, serving up smiles with every treat!
Key Responsibilities- Scoop, prepare, and serve delicious ice creams and sundaes, ensuring each treat is beautifully presented.
- Provide a warm, welcoming experience, assisting guests with flavour choices and providing helpful answers about menu items.
- Maintain cleanliness and organisation across the counter, service areas, and seating spaces, upholding high hygiene standards.
- Collaborate with the team to ensure smooth service and create a positive, enjoyable atmosphere for our guests.
- Previous experience as an Ice Cream Assistant is a plus, but not essential.
- Experience in a customer-facing or food service role is beneficial.
- Strong guest service skills and a positive, friendly attitude.
- Ability to work flexible shifts, including weekends and holidays as required.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.
For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk
Ice Cream Assistant in Perranporth employer: Haven
At Haven, we pride ourselves on being an excellent employer, offering a vibrant and inclusive work culture where every team member plays a vital role in creating unforgettable experiences for our guests. With comprehensive training, career development opportunities, and exclusive perks like discounts on dining and holidays, working as a Bertie's Ice Cream Team Member not only allows you to spread joy but also supports your personal growth in a fun and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Ice Cream Assistant in Perranporth
✨Tip Number 1
Get to know the company! Before your interview, check out Haven's values and what they stand for. This way, you can show them you're not just another candidate but someone who genuinely fits into their One Great Team.
✨Tip Number 2
Practice your guest service skills! Since you'll be serving up smiles as an Ice Cream Assistant, think of some scenarios where you can demonstrate your friendly attitude and how you'd handle different customer requests. Role-playing with a mate can help!
✨Tip Number 3
Dress the part! When you go for your interview, wear something smart-casual that reflects the fun vibe of working with ice cream. It shows you’re serious about the role while still being approachable and ready to serve up joy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the quickest way to get your application in front of the right people. Plus, it shows you’re keen on joining the team at Haven and ready to scoop up some fun!
We think you need these skills to ace Ice Cream Assistant in Perranporth
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and positive attitude that fits perfectly with our team.
Highlight Relevant Experience:Even if you haven’t worked as an Ice Cream Assistant before, share any customer service or food-related roles you've had. We love seeing how your past experiences can bring joy to our guests!
Show Your Passion for Ice Cream:Let us know why you’re excited about working with ice cream! Whether it’s your favourite flavours or your love for creating delightful treats, sharing your passion can make your application stand out.
Apply Through Our Website:Make sure to apply directly through our website for a smooth process. It’s quick and easy, and we’ll be in touch soon after to chat about your application!
How to prepare for a job interview at Haven
✨Know Your Ice Cream Flavours
Familiarise yourself with the different ice cream flavours and toppings offered by Bertie's. Being able to confidently discuss the menu and suggest combinations will impress your interviewers and show your enthusiasm for the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it’s a time you went above and beyond for a guest or handled a tricky situation, sharing these stories will highlight your friendly attitude and ability to create memorable experiences.
✨Emphasise Teamwork
Since this role involves collaborating with others, think of instances where you’ve worked well in a team. Discuss how you contribute to a positive atmosphere and ensure smooth service, as this will resonate well with the interviewers looking for a team player.
✨Dress for Success
Even though it’s an ice cream shop, first impressions matter! Dress smart-casual for your interview to show that you take the opportunity seriously. A neat appearance reflects your professionalism and respect for the role.
