Paid Social and Programmatic Executive

Hemel Hempstead (Hybrid – 3 days/week in office) Annual salary + bonus and benefits. The Facebook Social Media Executive will sit within the Performance Marketing team and be responsible for driving consistent, high-performing Facebook activity across all parks to support caravan sales lead generation and sign-up conversion. While strong progress was made in 2025, park Facebook pages still vary significantly in capability, audience scale, content quality, and commercial impact. This role exists to close that gap by accelerating growth for developing parks and unlock incremental revenue by embedding proven, scalable social media best practices across the estate.

What You Will Be Doing

• Supporting parks at different maturity levels, with hands-on guidance for those starting from scratch or significantly behind target.
• Driving Facebook page growth through immersive, experience-led creative and best-practice content frameworks.
• Running workshops and training sessions to upskill park teams and improve content quality, frequency, and confidence.
• Curating ready-to-use content for sales managers, enabling them to focus on boosting, nurturing, and converting leads.
• Providing regular performance insights, including top-performing posts, leaderboards, and optimal posting times.
• Holding regular check-ins with park teams to monitor performance, budgets, and adherence to best practice.
• Reporting on KPIs, lead generation performance, and ROI for commercial trading and POD calls.

What We’d Like You To Bring

• Proven experience managing and optimising Facebook organic and paid activity with a strong focus on lead generation.
• A strong understanding of how creative, format, and objective alignment drive performance.
• Experience working with multiple stakeholders and upskilling non-marketing teams.
• A data-led mindset with the ability to translate insights into clear actions and recommendations.
• Strong communication and organisation skills, with a commercial and results-driven approach.

What’s In It For You?

• ‘Holiday Buy Scheme’.
• Annual bonus.
• Up to 75% discount on both Haven and Warner Hotels holiday for you, family and friends.
• Comprehensive wellbeing support.
• Access to the Bourne Leisure corporate box at the O2 Arena, London.
• Exclusive discounts with corporate partners.
• Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees.
• Enhanced family friendly policies and pay (eligibility criteria applied).

Who are we?

We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?

Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events.

What can you expect during the recruitment process?

The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don’t hesitate to reach out to us at resourcingteam@haven.co.uk.