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- Tasks: Welcome guests, take orders, serve food and drinks, and maintain a clean environment.
- Company: Join JD Wetherspoons, a vibrant pub chain with a friendly atmosphere.
- Benefits: Earn up to £12.21 per hour, enjoy discounts, and access career development opportunities.
- Other info: Flexible hours, inclusive culture, and comprehensive training provided.
- Why this job: Be part of a fun team, meet new people, and create memorable experiences.
- Qualifications: No experience needed; just bring your positive attitude and willingness to learn.
The predicted salary is between 25000 - 30000 £ per year.
We are seeking a friendly, motivated Pub Team Member to bring great energy and service to our restaurant and bar. As a key representative of our venue, you’ll extend a warm welcome to guests and owners, take their orders, deliver tasty food and drinks, and create a hospitable atmosphere that encourages them to return.
Key Responsibilities
- Welcoming guests with a friendly attitude and ensuring they have a great experience.
- Taking food and drink orders, serving meals, and preparing beverages at the bar.
- Handling payments and ensuring orders are accurate and delivered promptly.
- Keeping the restaurant, bar, and service areas clean, organised, and running smoothly.
- Working closely with all team across the venue to deliver operational excellence.
- Knowing the menu well enough to assist guests with recommendations and queries.
Qualifications
- Previous experience in a pub, restaurant, fast food or customer service role or as a waiter or waitress is desirable but not required as training will be provided.
- Effective communication skills and a positive, guest-oriented attitude.
- Ability to work efficiently in a busy environment.
- Flexibility to work evenings, weekends, and bank holidays.
- Applicants must meet the minimum legal age of 18 to sell alcohol.
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How To Apply
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk
Pub Team Member in Northumberland employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pub Team Member in Northumberland
✨Tip Number 1
Get to know the venue! Before your interview, pop into the pub and soak up the atmosphere. Chat with the staff and customers to get a feel for the vibe. This will help you show genuine interest during your interview.
✨Tip Number 2
Practice your people skills! As a Pub Team Member, you'll be interacting with guests all day. Try role-playing with friends or family to boost your confidence in taking orders and handling payments. The more comfortable you are, the better!
✨Tip Number 3
Be ready to showcase your flexibility! Mention your availability during the interview, especially if you can work evenings and weekends. Employers love candidates who can adapt to busy shifts, so let them know you're on board!
✨Tip Number 4
Apply through our website! It’s quick and easy, and you’ll get a chance to answer some fun questions that help us get to know you better. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Pub Team Member in Northumberland
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and motivated side. Remember, we’re looking for someone who can bring great energy to our pub!
Tailor Your Answers: Make sure to read the job description carefully and tailor your answers to highlight how your skills and experiences match what we’re looking for. If you’ve got any previous experience in customer service or hospitality, shout about it!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use simple language and avoid jargon. This helps us understand your qualifications quickly and makes it easier for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s super easy and ensures your application goes directly to us. Plus, if you have any questions or need support during the process, we’re just an email away at resourcingteam@bourne-leisure.co.uk.
How to prepare for a job interview at Haven
✨Know the Menu Inside Out
Familiarise yourself with the menu before the interview. Being able to discuss the food and drink options confidently will show that you're genuinely interested in the role and can assist guests effectively.
✨Show Off Your People Skills
As a Pub Team Member, your ability to connect with guests is crucial. Practice friendly greetings and how to handle different customer scenarios. This will help you demonstrate your positive, guest-oriented attitude during the interview.
✨Prepare for Common Questions
Think about questions like 'How would you handle a difficult customer?' or 'What does great service mean to you?'. Having thoughtful answers ready will show that you’re prepared and understand the importance of customer service.
✨Dress the Part
Even if it’s a casual pub environment, dressing smartly can make a great first impression. Aim for a neat and tidy appearance to reflect the professionalism expected in the role.