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- Tasks: Scoop and serve delicious ice creams while creating memorable moments for guests.
- Company: Join the fun team at Haven, where joy is served daily!
- Benefits: Attractive pay, discounts, free access to facilities, and career development opportunities.
- Why this job: Be part of a vibrant team and spread happiness with every scoop!
- Qualifications: Customer service skills and a friendly attitude are key; experience is a bonus.
- Other info: Flexible shifts and a supportive work environment await you!
The predicted salary is between 10 - 12 £ per hour.
Join our One Great Team here at Haven as a Bertie's Ice Cream Team Member, where you’ll be at the heart of creating memorable moments for our guests, one scoop at a time. In this role, you’ll add a sprinkle of joy by crafting tasty ice creams and dreamy sundaes, serving up smiles with every treat!
Key Responsibilities- Scoop, prepare, and serve delicious ice creams and sundaes, ensuring each treat is beautifully presented.
- Provide a warm, welcoming experience, assisting guests with flavour choices and providing helpful answers about menu items.
- Maintain cleanliness and organisation across the counter, service areas, and seating spaces, upholding high hygiene standards.
- Collaborate with the team to ensure smooth service and create a positive, enjoyable atmosphere for our guests.
- Previous experience as an Ice Cream Assistant is a plus, but not essential.
- Experience in a customer-facing or food service role is beneficial.
- Strong guest service skills and a positive, friendly attitude.
- Ability to work flexible shifts, including weekends and holidays as required.
- Attractive pay with overtime opportunities.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.
Ice Cream Assistant in Northumberland employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ice Cream Assistant in Northumberland
✨Tip Number 1
Get to know the company! Before your interview, check out Haven's values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their One Great Team.
✨Tip Number 2
Practice your guest service skills! Since this role is all about creating memorable moments, think of examples where you've gone above and beyond for customers. Share those stories during your interview to stand out!
✨Tip Number 3
Be ready for a skills test! Brush up on your ice cream knowledge and presentation skills. You might be asked to scoop or create a sundae, so practice at home to impress during the interview.
✨Tip Number 4
Apply through our website! It’s quick and easy, plus it shows you're keen. Once you hit that apply button, keep an eye on your inbox for updates from our team!
We think you need these skills to ace Ice Cream Assistant in Northumberland
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and positive attitude that fits perfectly with our team.
Highlight Relevant Experience: Even if you haven’t worked as an Ice Cream Assistant before, share any customer service or food-related roles you've had. We love seeing how your past experiences can bring joy to our guests!
Keep It Neat and Tidy: Just like we keep our ice cream counter clean and organised, make sure your application is well-structured and easy to read. A tidy application reflects your attention to detail, which is super important in this role!
Apply Through Our Website: We encourage you to apply directly through our website for a smooth process. It only takes about 5 minutes, and you’ll be one step closer to joining our One Great Team at Bertie’s!
How to prepare for a job interview at Haven
✨Know Your Ice Cream Flavours
Familiarise yourself with the different ice cream flavours and toppings offered by Bertie's. Being able to confidently discuss the menu and suggest combinations will impress your interviewers and show your enthusiasm for the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it’s a time you went above and beyond for a guest or handled a tricky situation, sharing these stories will highlight your friendly attitude and ability to create memorable experiences.
✨Practice Teamwork Scenarios
Since collaboration is key in this role, think of times when you worked well in a team. Be ready to discuss how you contribute to a positive atmosphere and ensure smooth service, as this will resonate well with the interviewers.
✨Dress for Success
Even though it's an ice cream shop, first impressions matter! Dress smart-casual for your interview to show that you take the opportunity seriously. A neat appearance reflects your professionalism and respect for the role.
