Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a vibrant team in delivering top-notch fish and chip experiences.
- Company: Join Haven's energetic team at Cooks Fish and Chip Shop.
- Benefits: Attractive pay, discounts, free access to facilities, and career development.
- Why this job: Inspire others while ensuring high-quality food and excellent guest service.
- Qualifications: Leadership skills and a passion for customer service are key.
- Other info: Flexible hours with comprehensive training and ongoing support.
The predicted salary is between 24000 - 36000 £ per year.
Join our One Great Team here at Haven as a Cooks Fish and Chip Shop Shift Leader, where you will play a key role in leading the team to ensure smooth operations, high food quality, and excellent guest service. In this role, you’ll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You’ll inspire the team to provide fantastic guest experiences and high-quality standards. Plus, you will make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities
- Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
- Provide prompt, professional guest service, addressing complaints and special requests.
- Oversee food preparation, ensuring quality, taste, and compliance with standards.
- Maintain adherence to food safety, hygiene, and cleanliness regulations.
- Assist in training new team members on company policies and procedures.
- Participate in team duties while stepping up as the shift leader when assigned.
Requirements
- Experience as a Team Leader or Supervisor in food service, ideally in a fish and chip shop or fast-food environment is preferred but not essential; training and support will be provided.
- Strong leadership and communication skills.
- Detail-oriented, especially when handling food orders.
- Committed to providing high-quality, customer-focused service.
- Flexibility to work weekends, evenings, and holidays as needed.
What We Offer
- Attractive pay with overtime opportunities.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.
Chip Shop Supervisor in Northumberland employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chip Shop Supervisor in Northumberland
✨Tip Number 1
Get to know the company culture! Before your interview, check out Haven's values and vibe. This way, you can show how you fit right in with their team and what they stand for.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on your leadership skills and how you’ve motivated teams in the past – that’s what they want to hear!
✨Tip Number 3
Dress the part! Even if it’s a casual environment, looking smart shows you care. Plus, it’ll boost your confidence when you walk in for that interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Chip Shop Supervisor in Northumberland
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food and customer service shine through. We want to see that you’re excited about leading a team in a fish and chip shop and creating fantastic experiences for our guests!
Highlight Your Leadership Skills: Make sure to mention any experience you have in leading teams or managing shifts. We’re looking for someone who can motivate others and keep things running smoothly, so share examples of how you've done this in the past.
Be Detail-Oriented: Since this role involves food preparation and safety, it’s important to show us that you pay attention to detail. Mention any relevant experience with food hygiene or quality control to demonstrate your commitment to high standards.
Apply Through Our Website: Don’t forget to apply through our website! It’s quick and easy, and we’ll be in touch if you’re shortlisted. We can’t wait to see your application and hopefully welcome you to our team!
How to prepare for a job interview at Haven
✨Know Your Fish and Chips
Familiarise yourself with the menu and the specific dishes offered at the fish and chip shop. Being able to discuss the ingredients, preparation methods, and what makes each dish special will show your passion for the role and impress the interviewers.
✨Show Off Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or handled a challenging situation. Highlight how you motivated your team and ensured high-quality service, as this is key for the Chip Shop Supervisor role.
✨Customer Service is Key
Think of scenarios where you provided excellent customer service or resolved complaints effectively. Be ready to share these stories during the interview, as demonstrating your commitment to guest satisfaction will resonate well with the hiring team.
✨Be Ready for Practical Questions
Since the interview may include a skills test, brush up on food safety regulations and hygiene practices. Understanding these concepts will not only help you in the interview but also in your day-to-day responsibilities if you get the job.
