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- Tasks: Lead a dynamic team to deliver exceptional food and beverage experiences across multiple venues.
- Company: Join Haven, a vibrant holiday park known for creating memorable guest experiences.
- Benefits: Enjoy competitive pay, annual bonuses, on-site accommodation, and exclusive discounts.
- Why this job: Be part of an energetic team, develop your leadership skills, and make a real impact on guest satisfaction.
- Qualifications: Experience in food service management, strong leadership skills, and a knack for problem-solving are essential.
- Other info: Flexible working hours and opportunities for career development with fully funded qualifications.
The predicted salary is between 28800 - 43200 £ per year.
Join our team at Devon Cliffs on the East coast of Devon just a short distance from Exmouth at Sandy Bay.
We can provide on-site accommodation, subject to availability and T&Cs. Join our One Great Team here at Haven as a Multi-Venue Food & Beverage Manager! Use your leadership expertise to deliver outstanding service and delicious food across our multiple franchise brands, creating memorable experiences for every guest.
In this role, you will be at the heart of an energetic F&B leadership team, leading with clear direction and plenty of motivation. You will inspire your franchise venue managers to hit their goals and keep up high standards by showing them how it’s done! You will be hands-on with performance, offering feedback to help your teams grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You will also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you will make sure everything stays safe, compliant, and on point with company policies and franchise brand standards.
This role involves managing multiple onsite franchise brands including Burger King, Slim Chickens, Papa Johns and Chopstix Noodle Bar.
Key Responsibilities:
- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
Requirements:
- Proven experience in roles such as Area Manager, Regional Manager in a fast-food chain, or a similar management role within the food service industry.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
What We Offer:
- Attractive salary plus annual bonus opportunity.
- On-site accommodation, subject to availability and T&Cs.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply:
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.
If you require any assistance or reasonable adjustments during the application process, please contact us at: resourcingteam@bourne-leisure.co.uk
Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.
Multi-Venue F&B Manager - Devon Cliffs Holiday Park employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Venue F&B Manager - Devon Cliffs Holiday Park
✨Tip Number 1
Familiarise yourself with the specific franchise brands you'll be managing, like Burger King and Papa John's. Understanding their unique operational standards and customer service expectations will give you an edge in demonstrating your readiness for the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated teams in previous roles. Be ready to discuss specific challenges you've faced and how you overcame them to enhance team performance.
✨Tip Number 3
Research the latest trends in the food and beverage industry, especially in fast-food management. Being knowledgeable about current practices can help you stand out as a candidate who is proactive and well-informed.
✨Tip Number 4
Prepare to discuss your experience with budgeting and resource management. Highlight any successful strategies you've implemented to maximise efficiency and reduce costs, as this is crucial for the Multi-Venue F&B Manager role.
We think you need these skills to ace Multi-Venue F&B Manager - Devon Cliffs Holiday Park
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage management, particularly in fast-paced environments. Emphasise leadership roles and any specific achievements that align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your leadership style, how you handle guest experiences, and your approach to team development. Be sure to connect your past experiences with the key responsibilities of the Multi-Venue F&B Manager position.
Highlight Relevant Skills: In your application, clearly outline your skills in budgeting, compliance, and problem-solving. Use specific examples from your previous roles to demonstrate how you've successfully managed resources and improved guest satisfaction.
Show Enthusiasm for the Company: Research Haven and express your enthusiasm for their values and mission in your application. Mention any specific aspects of their operations or culture that resonate with you, which can help you stand out as a candidate who is genuinely interested in the role.
How to prepare for a job interview at Haven
✨Showcase Your Leadership Skills
As a Multi-Venue F&B Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on motivation, support, and achieving targets.
✨Emphasise Guest Experience
Highlight your commitment to guest satisfaction during the interview. Be ready to discuss specific instances where you improved service or resolved guest issues, showcasing your problem-solving skills.
✨Know Your Budgets
Since resource management is key for this role, brush up on your budgeting and financial management skills. Be prepared to discuss how you've managed budgets effectively in previous roles.
✨Familiarise Yourself with Compliance Standards
Understanding health and safety regulations is crucial. Make sure you can talk about your knowledge of these standards and how you've ensured compliance in past positions.
