At a Glance
- Tasks: Lead a team to ensure a safe and fun swimming experience for guests.
- Company: Join Haven's One Great Team in a vibrant leisure environment.
- Benefits: Earn up to £12.71 per hour, plus exclusive team perks and discounts.
- Other info: Comprehensive training provided with opportunities for career development.
- Why this job: Make a splash in your career while ensuring guest safety and enjoyment.
- Qualifications: Experience in a leadership role within leisure or sports settings preferred.
The predicted salary is between 12 - 13 € per hour.
Join our One Great Team here at Haven as a Swimming Pool Shift Leader! Dive into an exciting role where you’ll lead our team in making waves, ensuring a safe, fun-filled swimming experience for every guest.
Key Responsibilities
- Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
- Enforce facility rules and regulations to promote a safe and enjoyable environment.
- Conduct regular safety inspections of pool equipment and facilities.
- Provide prompt, professional guest service, addressing complaints and special requests.
- Assist in training new team members on company policies and procedures.
- Participate in team duties while stepping up as the shift leader when assigned.
Requirements
- Experience as a Senior Lifeguard, Team Leader, or Supervisor in a leisure, sports or activities setting is preferred.
- Strong leadership and communication skills.
- Highly detail-oriented, with a strong commitment to conducting thorough safety checks, ensuring full compliance with all safety guidelines.
- Ability to maintain focus and act quickly in emergency situations.
- Committed to providing high-quality, customer-focused service.
- Flexibility to work weekends, evenings, and holidays as needed.
- Enhanced DBS check completion prior to starting work (required).
Preferred Qualifications
- National Pool Management Qualification (NPMQ).
- National Pool Lifeguard Qualification (NPLQ).
- Swimming Pool Technical Operator Qualification (SPTO).
- National Pool Lifeguard Qualification Training Assessor (NPLQ TA).
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Full training and courses will be provided to the right candidate to ensure the highest of standards are upheld when leading shifts.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
Pool Shift Leader in Medway employer: Haven
At Haven, we pride ourselves on being an excellent employer, offering a vibrant and inclusive work culture where every team member is valued. As a Pool Shift Leader, you'll enjoy comprehensive training, career development opportunities, and exclusive perks such as discounts on dining and holidays, all while working in a fun-filled environment that prioritises safety and guest satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Pool Shift Leader in Medway
✨Tip Number 1
Get to know the company culture! Before your interview, check out Haven's social media and website. This will help you understand what they value and how you can fit into their One Great Team.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you led a team or handled a tough situation. Be ready to share these stories during your interview to show you’re the perfect fit for the Pool Shift Leader role.
✨Tip Number 3
Don’t forget to ask questions! When you get the chance, ask about the team dynamics or what a typical day looks like. This shows you’re genuinely interested in the role and helps you figure out if it’s the right place for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates directly from us at StudySmarter.
We think you need these skills to ace Pool Shift Leader in Medway
Some tips for your application 🫡
Show Your Leadership Skills:When you're writing your application, make sure to highlight any experience you have in leading teams. We want to see how you've motivated others and ensured a smooth workflow in previous roles.
Be Detail-Oriented:Since safety is key in this role, mention any specific instances where you conducted thorough safety checks or enforced rules. This will show us that you take safety seriously and can maintain high standards.
Tailor Your Application:Make sure to customise your application to fit the job description. Use keywords from the posting, like 'customer-focused service' and 'team duties', to demonstrate that you understand what we're looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Haven
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of a Pool Shift Leader. Brush up on safety regulations, guest service expectations, and team management strategies. This will show that you’re not just interested in the role but also prepared to take it on.
✨Show Off Your Leadership Skills
During the interview, be ready to share examples of how you've successfully led a team in the past. Talk about specific situations where you motivated your team or handled challenges. This will demonstrate your capability to lead and support others effectively.
✨Safety First!
Since safety is a top priority in this role, be prepared to discuss your experience with safety checks and emergency procedures. Highlight any relevant qualifications like the National Pool Lifeguard Qualification, and explain how you ensure compliance with safety guidelines.
✨Be Customer-Focused
Remember, providing excellent guest service is crucial. Think of examples where you’ve gone above and beyond for customers. This will show that you understand the importance of creating a fun and safe environment for guests at Haven.
