At a Glance
- Tasks: Lead a dynamic team to create unforgettable swimming and activity experiences for guests.
- Company: Join a fun, inclusive workplace focused on guest satisfaction and team development.
- Benefits: Enjoy perks like discounts, free access to facilities, and career growth opportunities.
- Other info: Comprehensive training provided, with a focus on personal and professional growth.
- Why this job: Make a splash in your career while inspiring others and enhancing guest experiences.
- Qualifications: Experience in leadership roles within sports, leisure, or hospitality is preferred.
The predicted salary is between 30000 - 40000 £ per year.
Bring your leadership skills to the poolside as the Activities & Pool Manager, where you'll ensure every guest makes a splash with memorable swimming experiences and action-packed activities. In this role, you'll be at the heart of an energetic Activities & Leisure team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it's done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities
- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
Requirements
- Proven experience in roles such as Swimming Pool Manager, Activities & Leisure Manager, or a similar leadership position in Sports, Leisure or Hospitality.
- PPO and SPTO certificates preferred but not essential; training and support will be provided.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
We're committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at: .uk
Activities and Pool Team Manager in Maybole employer: Haven
Join our vibrant team as the Activities and Pool Team Manager, where you'll thrive in an inclusive and supportive work environment that prioritises employee growth and development. With comprehensive training, career advancement opportunities, and exclusive perks like discounts on dining and holidays, we ensure that our team members feel valued and motivated to deliver exceptional guest experiences. Located in a dynamic leisure setting, this role offers the chance to lead a passionate team while enjoying the benefits of working in a fun and engaging atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Activities and Pool Team Manager in Maybole
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation's values and vibe. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your leadership skills and experience align with the role of Activities & Pool Manager, so you can confidently showcase your strengths.
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and arrive early to make a great first impression. Remember, this is your chance to shine and demonstrate how you can lead and motivate a team to deliver top-notch guest experiences.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision. Don't forget to apply through our website for the best chance!
We think you need these skills to ace Activities and Pool Team Manager in Maybole
Some tips for your application 🫡
Show Off Your Leadership Skills:Make sure to highlight your leadership experience in your application. We want to see how you've motivated teams and driven results in previous roles, especially in fast-paced environments like sports or leisure.
Focus on Guest Experience:Since guest satisfaction is key, share examples of how you've improved service or resolved issues in the past. We love hearing about your problem-solving skills and how you create a welcoming atmosphere for guests.
Be Clear About Your Skills:List any relevant qualifications or certifications you have, like PPO or SPTO. Even if you don’t have them yet, let us know about your willingness to learn and grow with us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s quick and easy, and you'll be one step closer to joining our energetic team. Plus, we’re here to support you throughout the process!
How to prepare for a job interview at Haven
✨Know Your Stuff
Before the interview, make sure you’re familiar with the key responsibilities of the Activities & Pool Manager role. Brush up on your knowledge of health and safety regulations, budgeting, and performance management. This will show that you’re not just interested in the job, but that you’re ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team, tackled challenges, or improved guest experiences. Being able to share these stories will demonstrate your capability to inspire and manage effectively.
✨Be Guest-Centric
Since guest satisfaction is a top priority, come prepared with ideas on how to enhance the guest experience. Think about how you would address common concerns or improve service. This shows that you understand the importance of creating memorable experiences for guests.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
