Activities Team Member – Haven in London

Activities Team Member – Haven in London

London Full-Time 25000 - 27000 £ / year (est.) No working from home possible
Haven

At a Glance

  • Tasks: Create unforgettable memories by delivering exciting activities for guests of all ages.
  • Company: Join Haven's One Great Team in a fun and inclusive environment.
  • Benefits: Earn up to £12.71 per hour, enjoy discounts, and access free facilities.
  • Other info: Flexible shifts with career development opportunities and comprehensive training.
  • Why this job: Work outdoors, engage with people, and make a real impact on guests' experiences.
  • Qualifications: Energetic attitude, great communication skills, and a love for outdoor activities.

The predicted salary is between 25000 - 27000 £ per year.

Join our One Great Team here at Haven as an Activities Team Member where you’ll be at the forefront of delivering memories that last a lifetime to our guests and owners. We are seeking an enthusiastic and outgoing Activities Team Member. In this role, you’ll help deliver a variety of exciting activities for our guests. If you’re passionate about creating unforgettable memories and love working in an active, outdoor environment, this could be the role for you!

Key Responsibilities

  • Support the setup, operation, and take down of daily activities, ensuring everything is safe and ready for guests.
  • Engage with guests of all ages, providing guidance, encouragement, and a friendly presence during activities.
  • Deliver safety briefings and ensure guests understand how to use equipment safely, following park guidelines.
  • Assist guests with climbing walls, high ropes, archery, and other activities, offering tips and encouragement.
  • Ensure the activity areas are clean, organised, and well‑maintained throughout the day.
  • Report any equipment or safety issues to the appropriate leadership team.

Requirements

  • A positive, energetic attitude with a love for outdoor and physical activities.
  • Excellent communication skills and the ability to engage with guests of all ages.
  • High attention to safety, with a commitment to following and enforcing safety guidelines.
  • Flexibility to work shifts, including weekends, bank holidays, and evenings.
  • Previous experience in a similar activity, sports, or customer service role is beneficial but not essential.

This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work. To meet the qualifications and training requirements, candidates must be 18 years and over.

What We Offer

  • An inclusive, supportive work environment.
  • Comprehensive training and ongoing support.
  • Career development opportunities, including fully funded qualifications.
  • Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

EEO Statement

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.

Activities Team Member – Haven in London employer: Haven

At Haven, we pride ourselves on being an excellent employer, offering a vibrant and inclusive work culture where every team member plays a vital role in creating unforgettable experiences for our guests. With comprehensive training, career development opportunities, and exclusive perks such as discounts on dining and holidays, we ensure that our Activities Team Members thrive in a supportive environment while enjoying the beautiful outdoor setting of our parks. Join us to be part of a passionate team dedicated to delivering lasting memories and making a positive impact on our guests' holidays.

Haven

Contact Details:

Haven Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Activities Team Member – Haven in London

Tip Number 1

Get to know the company! Before your interview, check out Haven's website and social media. Understanding their values and activities will help you connect with the team and show you're genuinely interested.

Tip Number 2

Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your passion for outdoor activities and guest engagement.

Tip Number 3

Show your personality! When you meet the team, let your enthusiasm shine through. Share your experiences with outdoor activities and how you’ve created memorable moments for others in the past.

Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Activities Team Member – Haven in London

Enthusiastic Attitude
Excellent Communication Skills
Safety Awareness
Customer Engagement
Flexibility
Teamwork
Organisational Skills

Some tips for your application 🫡

Show Your Enthusiasm:Let your passion for outdoor activities shine through in your application. We want to see that you’re excited about creating unforgettable memories for our guests!

Tailor Your Application:Make sure to customise your CV and cover letter to highlight any relevant experience, even if it’s not directly related. We love seeing how your skills can translate into this role!

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences stand out without unnecessary fluff.

Apply Through Our Website:For the best chance of joining our One Great Team, apply directly through our website. It’s the easiest way for us to review your application and get back to you!

How to prepare for a job interview at Haven

Show Your Enthusiasm

Make sure to express your passion for outdoor activities and working with people. Share personal experiences that highlight your love for creating memorable moments, as this aligns perfectly with what the role is all about.

Know the Activities

Familiarise yourself with the types of activities offered at Haven, like climbing walls and archery. Being able to discuss these activities and how you would engage guests will show that you're proactive and genuinely interested in the role.

Safety First!

Since safety is a key part of the job, be prepared to discuss how you would ensure a safe environment for guests. Think of examples from past experiences where you prioritised safety and followed guidelines.

Engage with the Interviewers

Treat the interview like an activity session! Engage with your interviewers by asking questions about their experiences and the team culture. This shows your communication skills and eagerness to be part of their 'One Great Team'.