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- Tasks: Lead a dynamic Food & Beverage team to create unforgettable guest experiences.
- Company: Join Haven, a vibrant and inclusive workplace focused on innovation.
- Benefits: Attractive salary, 25% annual bonus, and exclusive team perks.
- Why this job: Shape the dining experience and inspire a passionate team in a fun environment.
- Qualifications: Senior-level experience in food & beverage operations and strong leadership skills.
- Other info: Comprehensive training and career development opportunities await you!
The predicted salary is between 36000 - 60000 £ per year.
Join our One Great Team here at Haven as a Head of Food & Beverage leading the multi venue Dining Experience: driving innovation and excellence to ensure that every Guest & Owner on our park has a great time with memories that last a lifetime.
As Head of Food & Beverage you will be at the helm of a substantial Food & Beverage team, across restaurants, bars, well known Brand takeaways & large entertainment show bars. Leading with clear direction and plenty of motivation, you will inspire and motivate your team to hit their goals and maintain high standards. You will be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You will also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that arise. Plus, you will ensure everything stays safe, compliant, and in line with company policies.
Key Responsibilities
- Leadership: Provide strategic leadership to the Food & Beverage team, setting clear goals and expectations, and motivating the team to achieve positive results and develop a focused team. Ensure all new team members receive an engaging 90-day induction and training plan to set them up for growth with Haven.
- Guest experience: Interact with guests, build trusted relationships with owners, and address both their needs and concerns. Handle escalated guest issues and ensure they are resolved promptly and satisfactorily, gathering and analysing guest feedback to make continuous improvements.
- Strategic Planning: Develop and implement strategic plans to achieve departmental and organizational goals, including budgeting and resource allocation.
- Team Management: Engage, educate, support, and appraise your team members, cultivating a workplace atmosphere that emphasises cooperative efforts, creativity, and career advancement.
- Performance Optimization: Continuously assess departmental performance and implement improvements, ensuring efficient processes and high-quality outcomes. Assist your Team Managers in achieving annual sales growth and surpassing profit targets by enhancing service, as well as food and drink offerings.
- Stakeholder Engagement: Collaborate with internal and external stakeholders to build key relationships, identify opportunities for growth, and ensure guest satisfaction.
- Compliance: Ensure that all departmental activities adhere to relevant laws, regulations, and industry standards.
- Reporting: Provide regular reports to senior management, highlighting departmental achievements, challenges, and future plans.
Requirements
- Prior senior-level expertise and high-level knowledge in food & beverage operations.
- Multi venue experience is an advantage.
- Demonstrated proven expertise in leadership and organization, with a strong ability to enhance team performance, foster personal growth, and develop a diverse workforce.
- Proven expertise in developing strategic plans and addressing problems.
- Effective communication and interpersonal skills.
- Proven history of accomplishing goals within the department and across the organisation.
- Knowledge of industry trends, regulations, and best practices.
- Commercially minded with evidence of successfully managing costs in line with exceptional delivery.
- Highly effective at organising tasks with a focus on meticulous detail.
- Proficient at making calculated choices and adeptly prioritising responsibilities, maintaining focus during busy periods.
What We Offer
- Attractive salary plus 25% annual bonus opportunity.
- On-site accommodation, subject to availability and T&Cs.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If successful, you will be invited for an interview, where we will assess your skills, experience, and suitability for the role. If you require any assistance or reasonable adjustments during the application process, please contact us at: equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.
Head of Food and Beverage in Kent employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Food and Beverage in Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the food and beverage industry. Attend events, join relevant groups, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their dining experience and think of ways you can contribute to enhancing it. Show them you’re not just another candidate; you’re the one they need to lead their team!
✨Tip Number 3
Practice your leadership pitch! As a Head of Food and Beverage, you’ll need to inspire your team. Be ready to share your vision for the department and how you plan to motivate your team to achieve those goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Head of Food and Beverage in Kent
Some tips for your application 🫡
Show Your Passion for Food & Beverage: When writing your application, let your love for food and beverage shine through! Share your experiences and what excites you about leading a team in this vibrant industry. We want to see your enthusiasm!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Use keywords from the job description to show us you understand what we're looking for. It helps us see you as a perfect fit!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on your achievements and how they relate to the Head of Food & Beverage position. Less is often more!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it only takes about 5 minutes – quick and easy!
How to prepare for a job interview at Haven
✨Know Your Stuff
Make sure you’re well-versed in the latest trends and best practices in food and beverage operations. Brush up on your knowledge about multi-venue management and be ready to discuss how you’ve successfully led teams in similar environments.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated and developed your team in previous roles. Think about specific instances where you’ve tackled challenges head-on and how you’ve fostered a positive workplace atmosphere.
✨Guest Experience is Key
Be ready to talk about how you’ve enhanced guest experiences in the past. Share stories that highlight your ability to build relationships with guests and resolve issues effectively, ensuring satisfaction and loyalty.
✨Strategic Thinking
Demonstrate your ability to develop and implement strategic plans. Prepare to discuss how you’ve managed budgets and resources efficiently while achieving departmental goals, and be ready to share your vision for the future of food and beverage at Haven.
