Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Scoop and serve delicious ice creams, creating smiles with every treat.
- Company: Join the fun team at Haven, where joy is our mission!
- Benefits: Earn up to £12.71 per hour, enjoy discounts, and access free facilities.
- Other info: Flexible shifts, inclusive environment, and career development opportunities await!
- Why this job: Be part of memorable moments while crafting tasty treats for guests.
- Qualifications: No experience needed, just a friendly attitude and willingness to learn.
The predicted salary is between 12 - 12 £ per hour.
Join our One Great Team here at Haven as a Bertie's Ice Cream Team Member, where you’ll be at the heart of creating memorable moments for our guests, one scoop at a time. In this role, you’ll add a sprinkle of joy by crafting tasty ice creams and dreamy sundaes, serving up smiles with every treat!
Key Responsibilities:
- Scoop, prepare, and serve delicious ice creams and sundaes, ensuring each treat is beautifully presented.
- Provide a warm, welcoming experience, assisting guests with flavour choices and providing helpful answers about menu items.
- Maintain cleanliness and organisation across the counter, service areas, and seating spaces, upholding high hygiene standards.
- Collaborate with the team to ensure smooth service and create a positive, enjoyable atmosphere for our guests.
Requirements:
- Previous experience as an Ice Cream Assistant is a plus, but not essential.
- Experience in a customer-facing or food service role is beneficial.
- Strong guest service skills and a positive, friendly attitude.
- Ability to work flexible shifts, including weekends and holidays as required.
What We Offer:
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply:
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at:
Ice Cream Assistant - Northumberland, TD15 2PA employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ice Cream Assistant - Northumberland, TD15 2PA
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Haven and their ice cream offerings. This will help you connect with the team and show that you're genuinely interested in being part of their One Great Team.
✨Tip Number 2
Practice your guest service skills! Since this role is all about creating memorable moments for guests, think of ways you can showcase your friendly attitude and helpfulness during the interview. Maybe even share a fun story from a previous customer-facing role!
✨Tip Number 3
Be flexible! Highlight your ability to work various shifts, including weekends and holidays. Employers love candidates who are adaptable and ready to jump in when needed, especially in a busy ice cream shop!
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to the right people. Plus, it shows you’re keen on joining the team. Don’t forget to follow up if you haven’t heard back – a little nudge can go a long way!
We think you need these skills to ace Ice Cream Assistant - Northumberland, TD15 2PA
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and positive attitude that fits perfectly with our team.
Highlight Relevant Experience: Even if you haven’t worked as an Ice Cream Assistant before, share any customer service or food-related experience you have. We love seeing how your past roles can bring value to our team!
Keep It Neat and Tidy: Just like we maintain cleanliness at our ice cream counter, make sure your application is well-organised and free of typos. A tidy application shows attention to detail, which is super important in our role.
Apply Through Our Website: We encourage you to apply directly through our website for a smooth process. It’s quick and easy, and you’ll be one step closer to joining our One Great Team!
How to prepare for a job interview at Haven
✨Know Your Ice Cream!
Familiarise yourself with the different flavours and toppings offered by Bertie's. Being able to discuss your favourites or suggest combinations will show your enthusiasm for the role and help you connect with guests.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it’s a time you went above and beyond for a guest or handled a tricky situation, sharing these stories will highlight your friendly attitude and problem-solving abilities.
✨Practice Your Presentation
Since presentation is key in this role, think about how you would serve an ice cream or sundae. Practising how to scoop and present these treats can give you confidence and demonstrate your attention to detail during the interview.
✨Be Ready for Teamwork Questions
Collaboration is essential in this role, so be prepared to discuss how you work well in a team. Think of examples where you’ve contributed to a positive atmosphere or helped your colleagues, as this will show you’re a great fit for the One Great Team!