Procurement Manager - Hertfordshire, HP2 4YL in Hemel Hempstead

We’re recruiting two Procurement Managers to help power the day-to-day running of Haven and support the moments that matter most for our guests. Reporting to the Category Manager for Operations, you’ll lead sourcing and category activity across property and goods and services such as Facilities Management, activities, entertainment, retail and H&S. Working in partnership with teams across Haven, you’ll shape supplier strategies that deliver strong commercial value while championing safety, quality and great guest experiences.

What you will be doing:

• Managing day-to-day commercial relationships with suppliers, working closely with the Category Manager for Operations to deliver strong outcomes.
• Partnering with Operations stakeholders and Procurement colleagues to shape, develop and manage clear, effective category plans.
• Making purchasing simple and transparent, ensuring category processes work smoothly and support teams across Haven.
• Contributing actively to Haven’s wider procurement strategy, sharing insight and supporting continuous improvement across the team.
• Leading end-to-end sourcing and category management activity, identifying new opportunities, negotiating contracts and strengthening the supply base with Haven’s interests at heart.

What we’d like you to bring:

• Proven experience in procurement or buying, ideally across goods and services categories such as FM, Retail, Activities, Entertainment or Leisure, with a strong understanding of park operations and their commercial impact.
• Strong stakeholder management skills, able to build trusted relationships and influence confidently at all levels, including senior leaders, directors and external suppliers.
• Solid end-to-end knowledge of the procurement lifecycle, including sourcing, negotiation, contract management and compliance, with a good working understanding of contract law.
• Highly analytical and commercially minded, with the ability to develop cost models, interpret complex or incomplete data, assess supplier financials, and identify value-creating opportunities.
• Organised, resilient and results-focused, able to balance multiple projects, work independently or collaboratively, navigate ambiguity, and make sound strategic and tactical decisions that support guests and teams.

What’s In It For You?

• ‘Holiday Buy Scheme’
• Annual bonus
• Generous discounts on both Haven and Warner Hotels holiday for you, family and friends
• Comprehensive wellbeing support
• Access to the Bourne Leisure corporate box at the O2 Arena, London
• Exclusive discounts with corporate partners
• Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
• Enhanced family friendly policies and pay (eligibility criteria applied)

Who are we?

We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?

Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events.

What can you expect during the recruitment process?

The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don’t hesitate to reach out to us.