Haven is seeking an IT Service Desk Analyst to join the busy IT Service Desk at our Hemel Hempstead head office. You will be the first contact for IT support, logging and prioritising incidents, and providing first-line resolutions to colleagues across the business.
The role involves a rota including weekends and on-call, with hybrid working. A strong ITIL/ITSM background and hands-on Microsoft 365, Azure and Intune experience are essential.
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IT Service Desk Analyst — 1st Line (Hybrid, On-Call + Bonus) in Hemel Hempstead employer: Haven
Haven is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for professionals eager to lead in the rapidly evolving field of Enterprise AI. With a strong emphasis on employee growth, you will have access to continuous learning opportunities and the chance to work alongside senior leaders across various departments, ensuring your contributions drive meaningful impact. Located in a vibrant area, Haven offers a dynamic work environment that values creativity and teamwork, making it a rewarding place to advance your career.
