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- Tasks: Lead and inspire teams to drive exceptional food and beverage operations across parks.
- Company: Join a dynamic company focused on strategic growth in the F&B industry.
- Benefits: Enjoy a competitive salary, bonus, 25 days holiday, and other perks.
- Why this job: Make a real impact by championing operational excellence and driving performance improvements.
- Qualifications: Proven F&B experience with strong leadership and strategic skills.
- Other info: Opportunity for career growth in a fast-paced, collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
Field Based (regular travel to parks and the office)
Annual salary + bonus and benefits
Step into a pivotal leadership role as Deputy to the F&B Director, where your influence will empower park teams to hit their Balanced Scorecard targets and drive outstanding performance. You'll lead and inspire the F&B Operational Support Managers and Franchise & New Openings Support Managers, ensuring seamless business partnering and successful initiative delivery. This role combines technical expertise, commercial insight, and hands-on operational leadership to champion Haven's strategic growth pillars. By providing clear insight and strong business partnership, you'll enable park leaders to confidently deliver excellence across Haven's own brands and franchise operations.
What you will be doing:
- Operating strategically with senior leaders, act as the core operational and franchise specialist, and maintain strong relationships across park F&B leadership and franchisors.
- Leading planning and implementation of pre-park opening, operational, and closure plans, ensuring consistent execution of safe systems and SOPs for both Haven and Franchise operations.
- Championing operational excellence by driving efficiency, performance improvements, best practice sharing, and robust reporting to support Balanced Scorecard targets.
- Partnering closely with Finance, Digital, EPOS, H&S, Capital Development, and other stakeholders to embed operating models, support franchise growth, and ensure aligned delivery of the F&B strategy.
- Leading and developing the F&B Operational Support Managers and Franchise/New Openings Support Managers to provide high-quality business partnering, coaching, and performance management across parks.
What we'd like you to bring:
- Proven experience in the F&B industry, with strong knowledge of QSR, Fast Casual, and Casual Dining models, including franchise operations and multi-site management.
- Excellent communication, presentation, and facilitation skills, with the ability to balance the needs of guests, teams, and stakeholders effectively.
- Strong strategic, analytical, and problem-solving skills, complemented by advanced margin and performance management capabilities.
- Experienced in team management, situational leadership, change management, and thriving under pressure with effective time and project management skills.
- Proficiency in Word, Excel, Adobe, and advanced food hygiene, with comprehensive P&L knowledge and the ability to build collaborative relationships across diverse stakeholder groups.
What's In It For You? - 25 Days Holiday +
Head of Food and Beverage Operations employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Food and Beverage Operations
✨Tip Number 1
Network like a pro! Reach out to your connections in the F&B industry and let them know you're on the lookout for opportunities. Attend industry events or webinars to meet new people and make a lasting impression.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their goals, especially around operational excellence and strategic growth. Show them you’re the perfect fit!
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications through our website. A quick email or call can show your enthusiasm and keep you top of mind for hiring managers.
✨Tip Number 4
Practice your presentation skills! As a leader, you'll need to communicate effectively. Mock interviews with friends or mentors can help you refine your pitch and boost your confidence.
We think you need these skills to ace Head of Food and Beverage Operations
Some tips for your application 🫡
Show Your Passion for F&B: When writing your application, let your love for the food and beverage industry shine through. Share specific experiences that highlight your expertise in QSR, Fast Casual, or Casual Dining models. We want to see how your passion aligns with our mission at Haven!
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight your experience in multi-site management and franchise operations, as these are key aspects of the position. We appreciate when candidates take the time to connect their skills directly to what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We love a well-structured application that clearly outlines your achievements and how they relate to the role of Head of Food and Beverage Operations.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Haven!
How to prepare for a job interview at Haven
✨Know Your F&B Stuff
Make sure you brush up on your knowledge of the food and beverage industry, especially QSR, Fast Casual, and Casual Dining models. Be ready to discuss your experience with franchise operations and multi-site management, as this will show your expertise and confidence in the field.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership style and how you've successfully managed teams in the past. Think about times when you’ve inspired others or driven performance improvements, as these stories will resonate well with the interviewers.
✨Be a Problem Solver
Expect questions that assess your strategic and analytical skills. Prepare to discuss specific challenges you've faced in previous roles and how you approached solving them. This will demonstrate your ability to think critically and manage operational excellence.
✨Communicate Effectively
Practice your communication and presentation skills before the interview. You’ll need to balance the needs of guests, teams, and stakeholders, so being able to articulate your thoughts clearly and confidently is key. Consider doing mock interviews to refine your delivery.
