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- Tasks: Welcome guests, address inquiries, and keep the reception area tidy.
- Company: Leading leisure company in Hastings with a focus on guest satisfaction.
- Benefits: Flexible working hours and training for all experience levels.
- Why this job: Be the heart of guest experience and make people feel valued.
- Qualifications: Customer-focused attitude and a love for working with people.
- Other info: Join a friendly team and enjoy a vibrant work environment.
The predicted salary is between 24000 - 36000 £ per year.
A leading leisure company in Hastings is looking for a Guest Experience Team Member to join their team. You will be the heart of ensuring guests feel welcome and valued, with responsibilities including:
- Greeting guests
- Addressing inquiries
- Maintaining a clean reception area
Ideal candidates will be customer-focused and enjoy working with people. Flexibility in working hours is offered, and training will be provided for candidates with less experience.
Guest Experience Champion in Hastings employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Champion in Hastings
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for creating a fantastic guest experience.
✨Tip Number 2
Practice your people skills! Role-play common guest scenarios with friends or family. The more comfortable you are in addressing inquiries and making guests feel welcome, the better you'll shine during interviews.
✨Tip Number 3
Be flexible and open-minded! Since the job offers flexible hours, highlight your willingness to adapt. Show them you're ready to jump in whenever they need you, whether it's early mornings or late evenings.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Guest Experience Champion in Hastings
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you connect with people and make them feel welcome. Use a friendly tone and share any relevant experiences that highlight your customer-focused approach.
Tailor Your Application: Make sure to tailor your application to the Guest Experience Champion role. Highlight your skills in greeting guests and addressing inquiries, and don’t forget to mention any experience you have in maintaining a clean and welcoming environment.
Be Honest About Your Experience: If you’re new to this kind of role, don’t worry! We value enthusiasm and a willingness to learn just as much as experience. Be honest about your background and express your eagerness to grow with us at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Haven
✨Show Your Customer Focus
Make sure to highlight your customer service experience during the interview. Share specific examples of how you've gone above and beyond to make guests feel welcome and valued. This will demonstrate that you understand the importance of a positive guest experience.
✨Know the Company
Do a bit of research on the leisure company you're interviewing with. Familiarise yourself with their values, mission, and any recent news. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Practice Common Scenarios
Think about common situations you might face as a Guest Experience Champion, like handling difficult inquiries or ensuring a clean reception area. Practising your responses to these scenarios can help you feel more confident and prepared during the interview.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, training opportunities, or what a typical day looks like. Asking insightful questions shows that you're engaged and eager to learn more about the role.
