Guest & Owners Team Manager

Guest & Owners Team Manager

Full-Time 28000 - 30000 £ / year (est.) No working from home possible
Haven

At a Glance

  • Tasks: Lead a dynamic team to create unforgettable experiences for guests and owners.
  • Company: Join a vibrant hospitality environment focused on exceptional service.
  • Benefits: Enjoy a competitive salary, annual bonus, and potential on-site accommodation.
  • Other info: Opportunity for personal growth in a fast-paced, energetic setting.
  • Why this job: Make a real impact in hospitality while developing your leadership skills.
  • Qualifications: Strong leadership and customer service skills are essential.

The predicted salary is between 28000 - 30000 £ per year.

We can provide on-site accommodation, subject to availability. You will play a vital role in creating unforgettable memories for our guests and owners. This is an exciting opportunity to bring your leadership skills, customer focus, and passion for hospitality to a vibrant and dynamic environment!

In this role, you will be at the heart of an energetic team, inspiring your team to hit their goals and maintain high standards by demonstrating how it’s done. You will be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly.

You will also be the driving force behind fantastic guest and owner experiences, continuously improving how we interact and solving any issues that arise. Additionally, you will ensure everything stays safe, compliant, and aligned with company policies.

Key Responsibilities:
  • Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
  • Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a culture of excellence.

Guest & Owners Team Manager employer: Haven

As a Guest & Owners Team Manager, you will thrive in a vibrant and dynamic environment that prioritises exceptional guest experiences and team development. Our company fosters a supportive work culture where your leadership skills can shine, offering opportunities for personal growth and a chance to make a real impact on our guests' memories. With benefits like on-site accommodation and an annual bonus, we ensure that our employees feel valued and motivated in their roles.

Haven

Contact Details:

Haven Recruitment Team

We think you need these skills to ace Guest & Owners Team Manager

Leadership Skills
Customer Focus
Passion for Hospitality
Performance Management
Team Motivation
Budget Management
Resource Management