Haven in Hemel Hempstead is hiring a Contact Centre Advisor for a hybrid role with 3 days in the office and 2 days at home. The duties include guiding guests through bookings, handling payments, upselling upgrades, and resolving post-booking questions.
You will work within a multi-skilled team to deliver a seamless guest experience. Open to candidates with or without prior contact centre experience, the role emphasises empathy, listening, and confident decision-making to meet KPIs.
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Guest Experience Advisor – Hybrid & Weekend Shifts employer: Haven
Haven is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for professionals eager to lead in the rapidly evolving field of Enterprise AI. With a strong emphasis on employee growth, you will have access to continuous learning opportunities and the chance to work alongside senior leaders across various departments, ensuring your contributions drive meaningful impact. Located in a vibrant area, Haven offers a dynamic work environment that values creativity and teamwork, making it a rewarding place to advance your career.
