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- Tasks: Lead a dynamic team to enhance guest experiences and maintain beautiful grounds.
- Company: Join Haven, a vibrant company focused on creating memorable holiday experiences.
- Benefits: Enjoy perks like discounts, free access to facilities, and career development opportunities.
- Other info: Flexible hours and a commitment to diversity make this a great place to work.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience in grounds management and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Join our One Great Team here at Haven as a Grounds & Siting Manager! Step into a role where you’ll make a real impact on our guests' experience and the beauty of our surroundings.
As the Grounds & Siting Manager, you'll be at the heart of an energetic Facilities team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and maintain high standards by showing them how it’s done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll be the driving force behind exceptional grounds maintenance and caravan siting activity, continuously improving our operations, and solving any issues that arise. Plus, you'll ensure everything stays safe, compliant, and aligned with company policies.
Key Responsibilities
- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
Requirements
- Proven experience in roles such as Head Groundsman, Garden & Grounds Manager, or a similar leadership position within facilities or maintenance.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at:
Grounds & Siting Manager - Norfolk, NR31 9NE employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Grounds & Siting Manager - Norfolk, NR31 9NE
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Haven. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching Haven's values and recent projects. Show us you’re genuinely interested in making a difference in guest experiences and grounds maintenance.
✨Tip Number 3
Practice your leadership stories! We want to hear about times you've motivated a team or solved a tricky problem. Be ready to share how you can inspire others to achieve their best.
✨Tip Number 4
Don’t forget to apply through our website! It’s the quickest way to get your application in front of us, and we love seeing candidates who take that extra step.
We think you need these skills to ace Grounds & Siting Manager - Norfolk, NR31 9NE
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating a fantastic guest experience and maintaining beautiful grounds.
Tailor Your CV: Make sure your CV highlights relevant experience that matches the job description. We love seeing specific examples of your leadership skills and how you've tackled challenges in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you're the perfect fit for the Grounds & Siting Manager position.
Apply Through Our Website: Don’t forget to apply through our website! It’s the quickest way for us to receive your application, and we can’t wait to hear from you. Plus, it helps us keep everything organised!
How to prepare for a job interview at Haven
✨Know Your Grounds
Before the interview, brush up on your knowledge of grounds maintenance and siting operations. Familiarise yourself with the latest trends and best practices in the industry. This will not only show your passion for the role but also demonstrate that you’re proactive and well-informed.
✨Showcase Your Leadership Style
Be ready to discuss your leadership approach and how you motivate teams. Prepare examples of how you've successfully led a team in the past, tackled challenges, and improved performance. This is your chance to shine as a natural leader who can inspire others!
✨Customer Service is Key
Since guest experience is a top priority, think of specific instances where you’ve gone above and beyond for customers. Be prepared to share how you handle complaints and ensure satisfaction, as this will highlight your commitment to exceptional service.
✨Budgeting Know-How
As resource management is crucial for this role, be ready to discuss your experience with budgeting and financial management. Bring examples of how you’ve effectively managed resources in previous roles, ensuring efficiency while keeping costs under control.