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- Tasks: Lead a dynamic cleaning team to deliver top-notch services and ensure guest satisfaction.
- Company: Join a vibrant company focused on high standards and team motivation.
- Benefits: Enjoy a competitive salary, up to 10% annual bonus, and opportunities for professional growth.
- Why this job: Make a real impact by inspiring your team and enhancing guest experiences.
- Qualifications: Experience in cleaning management and strong leadership skills are essential.
- Other info: Fast-paced environment with a focus on safety, compliance, and continuous improvement.
The predicted salary is between 28800 - 43200 £ per year.
Position: Cleaning Services Manager
Type: Full-Time / Permanent
Bonus: Up to 10% Annual Bonus
Are you ready to make a positive impact through high standards and attention to detail? As the Cleaning Services Manager, you'll be at the heart of an energetic cleaning team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll be the driving force behind exceptional cleaning services for our accommodations and facilities, continuously improving our operations, and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities
- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
Requirements
- Proven experience in roles such as Cleaning Manager, Housekeeping Manager, or a similar leadership position within cleaning operations or facilities.
- Strong leadership and communication skills, with prior experience managing large teams.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
Cleaning Services Manager - Norfolk, NR30 5NQ in Great Yarmouth employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Services Manager - Norfolk, NR30 5NQ in Great Yarmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning industry or related fields. You never know who might have a lead on a Cleaning Services Manager role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to team leadership and performance management. Show us how you can inspire a team and tackle challenges head-on!
✨Tip Number 3
Don’t forget to showcase your problem-solving skills! Be ready to discuss specific examples of how you've handled operational issues in the past. We love hearing about your hands-on experience!
✨Tip Number 4
Apply through our website for the best chance at landing that job! It shows you're serious about joining our team and makes it easier for us to find your application.
We think you need these skills to ace Cleaning Services Manager - Norfolk, NR30 5NQ in Great Yarmouth
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams in the past and how you can inspire our cleaning crew to maintain those high standards.
Focus on Customer Service: Don’t forget to mention your customer service skills! We’re all about creating a welcoming atmosphere, so share examples of how you've gone above and beyond to ensure guest satisfaction in your previous roles.
Be Detail-Oriented: Since attention to detail is key for this role, use your application to showcase your ability to manage resources and budgets effectively. We love candidates who can keep everything running smoothly while staying compliant with health and safety regulations.
Apply Through Our Website: Finally, make sure to apply through our website! It’s the best way for us to receive your application and get to know you better. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Haven
✨Know Your Cleaning Standards
Familiarise yourself with the company's cleaning standards and expectations. Be ready to discuss how you’ve maintained high standards in previous roles and how you plan to inspire your team to do the same.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your ability to motivate, coach, and develop team members, as well as how you handle performance management and feedback.
✨Demonstrate Problem-Solving Abilities
Think of specific challenges you've faced in previous roles and how you resolved them. This will show your potential employer that you can tackle operational issues effectively and keep things running smoothly.
✨Understand Compliance and Safety
Brush up on health and safety regulations relevant to the cleaning industry. Be prepared to discuss how you ensure compliance in your operations and how you keep your team informed and safe.
