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- Tasks: Lead a vibrant team to deliver exceptional service and high-quality food.
- Company: Join the energetic JD Wetherspoon team in a supportive environment.
- Benefits: Earn up to £13.71 per hour, with exclusive discounts and perks.
- Other info: Enjoy comprehensive training and career development opportunities.
- Why this job: Make a real impact by inspiring your team and enhancing guest experiences.
- Qualifications: Leadership skills and a passion for customer service are key.
The predicted salary is between 11 - 13 £ per hour.
Position: Pub Shift Leader - JD Wetherspoon
Type: Full-Time / Part-Time / Seasonal
Pay Rates: Up to £13.71 per hour depending on age
*Onsite accommodation, subject to availability and T&Cs
Join our One Great Team here at Haven as a Pub Shift Leader, where you'll play a key role in leading the team by example to ensure smooth shift operations and exceptional service standards. In this role, you’ll be at the heart of our energetic JD Wetherspoon team, leading assigned shifts with clear direction and plenty of motivation. You’ll inspire the team to provide fantastic guest experiences, high-quality food standards and perfect fresh, flavourful authentic dishes. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities
- Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
- Provide prompt, professional guest service, addressing complaints and special requests.
- Oversee food preparation, ensuring quality, taste, and compliance with standards.
- Maintain adherence to food safety, hygiene, and cleanliness regulations.
- Assist in training new team members on company policies and procedures.
- Participate in team duties while stepping up as the shift leader when assigned.
Requirements
- Experience as a hospitality Shift Leader, Team Leader or Supervisor in a restaurant, bar, pub or a JD Wetherspoon is preferred but not essential; training and support will be provided.
- Strong leadership and communication skills.
- Detail-oriented, especially when handling food orders.
- Committed to providing high-quality, customer-focused service.
- Flexibility to work weekends, evenings, and holidays as needed.
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at:
Pub Shift Leader - Cumbria, LA11 7LT in Flookburgh employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pub Shift Leader - Cumbria, LA11 7LT in Flookburgh
✨Tip Number 1
Get to know the company culture! Before your interview, check out JD Wetherspoon's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences can help you lead a shift and motivate your team at the pub.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It shows respect for the role and the team you'll be leading.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Pub Shift Leader - Cumbria, LA11 7LT in Flookburgh
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you a great fit for our team.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous roles in hospitality or leadership that align with what we’re looking for as a Pub Shift Leader.
Show Off Your Customer Service Skills: Since this role is all about providing fantastic guest experiences, share examples of how you've gone above and beyond for customers in the past. We love hearing about your successes!
Apply Through Our Website: To make things easier for both of us, apply directly through our website. It’s quick and straightforward, and you’ll get a response from our team in no time!
How to prepare for a job interview at Haven
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Pub Shift Leader. Familiarise yourself with leading a team, ensuring food quality, and maintaining safety standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Leadership Skills
Be prepared to discuss your previous experience in leadership roles, even if it’s not directly in hospitality. Think of examples where you motivated a team or handled a difficult situation. This will demonstrate your ability to inspire others and manage shifts effectively.
✨Prepare for Customer Service Scenarios
Expect questions about how you would handle guest complaints or special requests. Think of specific examples from your past experiences where you provided excellent customer service. This will highlight your commitment to high-quality, customer-focused service.
✨Ask Questions That Matter
At the end of the interview, don’t forget to ask insightful questions about the team culture, training opportunities, or what a typical shift looks like. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.