At a Glance
- Tasks: Lead a vibrant team to deliver top-notch Fish & Chips and exceptional guest experiences.
- Company: Join Haven, a fun and inclusive workplace with a supportive culture.
- Benefits: Enjoy up to 50% off dining, discounts on holidays, and free access to facilities.
- Other info: Flexible hours and career development opportunities await you!
- Why this job: Be the driving force behind memorable dining experiences while developing your leadership skills.
- Qualifications: Experience in food service management and strong leadership abilities are essential.
The predicted salary is between 25000 - 30000 £ per year.
Overview
Position
Cooks Manager.
Type
Full-Time / Fixed Term Contract.
Bonus
Up to 10% Annual Bonus.
Join our One Great Team here at Haven as a Cooks Manager, where your leadership skills will ensure every guest enjoys exceptional service and tasty Fish & Chips.
As the Cooks Fish & Chip Shop Manager, you'll lead an energetic team with clear direction and motivation, inspire the team to hit goals, and maintain high standards by showing how it’s done.
You’ll be hands-on with performance, provide feedback to help your team grow, tackle challenges, and support development.
You will manage resources such as budgets and tools to keep operations running smoothly, be the driving force behind excellent guest experiences, continuously improve interactions, and resolve issues.
You will ensure safety, compliance, and alignment with company policies and brand standards.
Key Responsibilities
- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and fostering a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, provide regular feedback, coaching, and conduct performance reviews.
- Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Problem Solving: Quickly resolve operational issues to ensure smooth day-to-day running.
- Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
Requirements
- Proven experience in roles such as Fish & Chip Shop Manager, Takeaway Manager in a fast-food chain, or a similar management role within the food service industry.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and more.
How To Apply
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.
To get started, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will be in touch.
For support or adjustments during the application, contact us at
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