At a Glance
- Tasks: Lead a dynamic cleaning team to deliver top-notch services and ensure guest satisfaction.
- Company: Join a supportive and inclusive workplace with a focus on career development.
- Benefits: Enjoy perks like discounts, free access to facilities, and comprehensive training.
- Other info: Opportunities for growth and fully funded qualifications await you!
- Why this job: Make a positive impact while developing your leadership skills in a fast-paced environment.
- Qualifications: Experience in cleaning management and strong leadership skills are essential.
The predicted salary is between 35000 - 40000 £ per year.
Onsite accommodation, subject to availability and T&Cs
Position
Cleaning Services Manager
Type
Full-Time / Permanent
Bonus
Up to 10% Annual Bonus
Are you ready to make a positive impact through high standards and attention to detail?
As the Cleaning Services Manager, you'll be at the heart of an energetic cleaning team, leading with clear direction and plenty of motivation.
You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done!
You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development.
Managing resources like budgets and tools will be key to keeping things running smoothly.
You'll be the driving force behind exceptional cleaning services for our accommodations and facilities, continuously improving our operations, and solving any issues that pop up.
Plus, you'll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities
- Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Ensure all operations comply with health and safety regulations, company policies, and standards.
- Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Support team development through ongoing training, mentoring, and creating growth opportunities.
Requirements
- Proven experience in roles such as Cleaning Manager, Housekeeping Manager, or a similar leadership position within cleaning operations or facilities.
- Strong leadership and communication skills, with prior experience managing large teams.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How To Apply
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.
To get started, click apply now and answer a few quick questions, which should take 5 minutes.
Once submitted, a member of our team will be in touch.
For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure. co. uk
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Cleaning Services Manager in Flookburgh employer: Haven
Haven is an excellent employer, offering a supportive and inclusive work environment in Lancashire where you can thrive as a Venue Cleaner. With flexible hours, comprehensive training, and numerous career development opportunities, employees are encouraged to grow and succeed while enjoying exclusive perks that enhance their work-life balance.
