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- Tasks: Lead a vibrant pub team to deliver exceptional service and unforgettable guest experiences.
- Company: Join the dynamic Haven team at J D Wetherspoons.
- Benefits: Enjoy a competitive salary, up to 10% annual bonus, and on-site accommodation.
- Why this job: Be at the heart of hospitality, inspiring your team and making a real impact.
- Qualifications: Experience in leadership roles with strong communication and customer service skills.
- Other info: Fast-paced environment with opportunities for training and career growth.
The predicted salary is between 36000 - 60000 £ per year.
Position: J D Wetherspoons Manager
Type: Full-Time / Permanent
Bonus: Up to 10% Annual Bonus
We can provide on-site accommodation, subject to availability and T&Cs.
Join our One Great Team here at Haven as a J D Wetherspoons Manager! Bring your leadership expertise to deliver outstanding service and unforgettable dining experiences for every guest. If you’re passionate about hospitality and thrive in a dynamic environment, this is the perfect opportunity for you!
As the Pub Manager, you’ll be at the heart of an energetic pub team, leading with clear direction and plenty of motivation. You’ll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You’ll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You’ll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you’ll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities
- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee staff scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Adhering to J D Wetherspoon's standard operating procedures (SOPs) and company policies.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Training and Development: Support staff development through ongoing training, mentoring, and creating growth opportunities.
Requirements
- Proven experience in roles such as Pub Manager, General Manager or a similar leadership position.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
Pub Manager - Haven in Fleetwood employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pub Manager - Haven in Fleetwood
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend local events, and don’t be shy about letting people know you’re on the lookout for a Pub Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Show off your personality during interviews! We want to see your passion for hospitality shine through. Share your experiences and how you’ve tackled challenges in previous roles. Remember, it’s not just about your skills; it’s about how you connect with others.
✨Tip Number 3
Prepare some questions for your interviewers. This shows you’re genuinely interested in the role and the company. Ask about team dynamics, guest experience strategies, or how they support staff development. It’ll help you stand out from the crowd!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that Pub Manager position at Haven!
We think you need these skills to ace Pub Manager - Haven in Fleetwood
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your enthusiasm and how you've created memorable guest experiences in the past.
Highlight Your Leadership Skills: As a Pub Manager, you'll be leading a team, so make sure to showcase your leadership abilities. Use examples from your previous roles where you motivated your team, tackled challenges, and achieved targets together.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts logically. This will help us see your qualifications and experience without any confusion!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Haven
✨Know Your Pub Management Inside Out
Before the interview, brush up on your knowledge of pub management. Familiarise yourself with J D Wetherspoon's values and how they operate. Be ready to discuss your previous experiences in similar roles and how they align with the responsibilities outlined in the job description.
✨Showcase Your Leadership Skills
As a Pub Manager, you'll need to lead and motivate your team. Prepare examples of how you've successfully managed teams in the past. Think about specific situations where you inspired your team or resolved conflicts, and be ready to share these stories during the interview.
✨Demonstrate Your Customer Service Expertise
Guest experience is key in this role, so come prepared with examples of how you've handled customer complaints or improved service in previous positions. Highlight your problem-solving skills and your ability to create a welcoming atmosphere for guests.
✨Be Ready to Discuss Budgets and Resources
Since managing budgets and resources is crucial, be prepared to talk about your experience with financial management. Bring examples of how you've effectively allocated resources or managed budgets in past roles, and show that you understand the importance of efficiency in a busy pub environment.