At a Glance
- Tasks: Lead a dynamic Food & Beverage team to create unforgettable guest experiences.
- Company: Join Haven, a vibrant and inclusive workplace focused on innovation.
- Benefits: Enjoy up to 25% annual bonus, discounts, and career development opportunities.
- Other info: Comprehensive training and support for your career growth.
- Why this job: Make a real impact in a fun environment while developing your leadership skills.
- Qualifications: Senior-level experience in food & beverage operations and strong leadership skills.
The predicted salary is between 40000 - 50000 € per year.
Join our One Great Team here at Haven as a Head of Food & Beverage leading the multi venue Dining Experience: driving innovation and excellence to ensure that every Guest & Owner on our park has a great time with memories that last a lifetime.
As Head of Food & Beverage you'll be at the helm of a substantial Food & Beverage team, across restaurants, bars, well known Brand takeaways & large entertainment show bars. Leading with clear direction and plenty of motivation, you'll inspire and motivate your team to hit their goals and keep up high standards. You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities
- Leadership: Provide strategic leadership to the Food & Beverage team, setting clear goals and expectations, and motivating the team to achieve positive results and develop a focussed Team. Ensure all new team members receive an engaging 90-day induction and training plan to set them up for growth with Haven.
- Guest experience: Interacting with guests, building trusted relationships with owners, and addressing both their needs and concerns. You will be responsible for handling escalated guest issues and ensuring that they are resolved promptly and satisfactorily and gathering and analysing guest feedback to make continuous improvements.
- Strategic Planning: Develop and implement strategic plans to achieve departmental and organizational goals, including budgeting and resource allocation.
- Team Management: Engage, educate, support, and appraise your team members, cultivating a workplace atmosphere that emphasises cooperative efforts, creativity, and career advancement.
- Performance Optimisation: Continuously assess departmental performance and implement improvements, ensuring efficient processes and high-quality outcomes. Assist your Team Managers in achieving annual sales growth and surpassing profit targets by enhancing the service, as well as food and drink offerings.
- Stakeholder Engagement: Collaborate with internal and external stakeholders to build key relationships, identify opportunities for growth, and ensure guest satisfaction.
- Compliance: Ensure that all departmental activities adhere to relevant laws, regulations, and industry standards.
- Reporting: Provide regular reports to senior management, highlighting departmental achievements, challenges, and future plans.
Requirements
- Prior senior-level expertise and high-level knowledge in food & beverage operations
- Multi venue experience an advantage
- Demonstrating proven expertise in leadership and organisation, with a strong ability to enhance team performance, foster personal growth, and develop a diverse workforce.
- Proven expertise in developing strategic plans and addressing problems.
- Effective communication and interpersonal skills.
- Proven history of accomplishing goals within the department and across the organisation.
- Knowledge of industry trends, regulations, and best practices.
- Commercial minded with evidence of successfully managing costs in line with exceptional delivery.
- Highly effective at organising tasks with a focus on meticulous detail.
- Proficient at making calculated choices and adeptly prioritising responsibilities, maintaining focus during busy periods.
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
We're committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at:
Head of Food & Beverage - Lancashire, FY7 8JY in Fleetwood employer: Haven
At Haven, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee growth and development. As the Head of Food & Beverage in Lancashire, you'll lead a dynamic team while enjoying comprehensive training, career advancement opportunities, and exclusive perks such as discounts on dining and holidays. Join us to create memorable experiences for our guests while thriving in a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Food & Beverage - Lancashire, FY7 8JY in Fleetwood
✨Tip Number 1
Network like a pro! Reach out to your connections in the food and beverage industry. Attend local events or join online groups where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you answer questions confidently and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share examples of how you've motivated teams and tackled challenges in previous roles. Highlighting your experience in multi-venue operations will definitely set you apart!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Head of Food & Beverage - Lancashire, FY7 8JY in Fleetwood
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for food and beverage and how you can bring that to our team.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in food and beverage operations. We love seeing how your skills align with what we’re looking for, so don’t hold back on those details!
Showcase Your Leadership Skills:As a Head of Food & Beverage, leadership is key! Use your application to demonstrate your past experiences in leading teams, motivating staff, and driving performance. We want to see how you can inspire others!
Keep It Clear and Concise:While we love a good story, make sure your application is easy to read and straight to the point. Highlight your achievements and skills clearly, so we can quickly see why you’d be a great fit for our team!
How to prepare for a job interview at Haven
✨Know Your Stuff
Before the interview, dive deep into the food and beverage industry trends. Familiarise yourself with Haven's dining experiences and their unique offerings. This will not only show your passion but also help you discuss how you can drive innovation in their multi-venue setup.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team to achieve goals or improved performance. Be ready to discuss your approach to training new members and fostering a positive workplace atmosphere.
✨Guest Experience is Key
Since guest satisfaction is a top priority, come prepared with ideas on how to enhance the dining experience. Share any past experiences where you resolved guest issues effectively or gathered feedback to implement improvements. This will demonstrate your commitment to exceptional service.
✨Be Strategic and Analytical
Think about how you would develop and implement strategic plans for the department. Be ready to discuss budgeting, resource allocation, and how you’ve previously tackled challenges. Showing that you can think critically and make data-driven decisions will set you apart.
