At a Glance
- Tasks: Enhance guest experiences by greeting and addressing their needs with a friendly approach.
- Company: Leading hospitality company in Fleetwood with a focus on excellent service.
- Benefits: Competitive pay rates up to £12.21 per hour and comprehensive training provided.
- Why this job: Join a dynamic team and make a positive impact on guests' experiences every day.
- Qualifications: Customer-focused attitude and willingness to learn; no experience required.
- Other info: Great opportunity for personal growth in a vibrant hospitality environment.
The predicted salary is between 12 - 12 £ per hour.
A leading hospitality company in Fleetwood is looking for a Guest Experience Team Member to enhance the overall guest experience. This role involves greeting guests, addressing their needs, and collaborating with team members to ensure excellent service. No specific experience is required as training will be provided.
The ideal candidate is customer-focused, able to listen actively, and handle challenges with a friendly demeanor. Pay rates can reach up to £12.21 per hour depending on age.
Guest Experience Champion in Fleetwood employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Champion in Fleetwood
✨Tip Number 1
Be yourself! When you’re chatting with potential employers, let your personality shine through. They want to see the real you, especially for a role like Guest Experience Champion where being friendly and approachable is key.
✨Tip Number 2
Show off your customer service skills! Even if you don’t have direct experience, think of times when you’ve helped someone or resolved an issue. Share those stories during your conversations to demonstrate your ability to handle challenges with a smile.
✨Tip Number 3
Network like a pro! Connect with people in the hospitality industry on social media or at local events. You never know who might have a lead on a job or can give you insider tips on landing that Guest Experience Team Member role.
✨Tip Number 4
Don’t forget to apply through our website! We make it super easy for you to find and apply for jobs that match your vibe. Plus, it shows you’re serious about joining our team and enhancing guest experiences!
We think you need these skills to ace Guest Experience Champion in Fleetwood
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for creating amazing guest experiences.
Highlight Your Customer Focus: Make sure to emphasise any customer service skills or experiences you have, even if they’re informal. We love candidates who are naturally inclined to help others and make their day better!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Guest Experience Champion role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Haven
✨Show Your Customer Focus
Make sure to highlight your passion for customer service during the interview. Share examples of how you've gone above and beyond to meet someone's needs, even if it's from a previous job or a personal experience.
✨Practice Active Listening
Demonstrate your active listening skills by engaging with the interviewer. Nod, ask clarifying questions, and summarise what they say to show you’re fully present and interested in the conversation.
✨Stay Positive and Friendly
Since this role is all about enhancing guest experiences, maintain a positive and friendly attitude throughout the interview. Smile, be approachable, and let your enthusiasm for the role shine through.
✨Prepare for Scenario Questions
Think about potential challenges you might face in a guest-facing role and prepare responses. For example, how would you handle an unhappy guest? Having a few scenarios ready will show your problem-solving skills and readiness for the role.