At a Glance
- Tasks: Lead a vibrant team to deliver top-notch Fish & Chips and exceptional guest experiences.
- Company: Join Haven, a fun and inclusive workplace with a supportive culture.
- Benefits: Enjoy up to 50% off dining, discounts on holidays, and free access to facilities.
- Other info: Great career development opportunities with fully funded qualifications available.
- Why this job: Be the driving force behind a fantastic team and make every guest's day better.
- Qualifications: Experience in food service management and strong leadership skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Join our One Great Team here at Haven as a Cooks Manager, where your leadership skills will ensure every guest enjoys exceptional service and tasty Fish & Chips! As the Cooks Fish & Chip Shop Manager, you will be at the heart of an energetic team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done. You'll be hands‑on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies and brand standards.
Key Responsibilities
- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top‑tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day‑to‑day running.
- Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
Requirements
- Proven experience in roles such as Fish & Chip Shop Manager, Takeaway Manager in a fast‑food chain, or a similar management role within the food service industry.
- Strong leadership and communication skills.
- Ability to work in a fast‑paced environment while maintaining attention to detail.
- Exceptional customer service and problem‑solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on‑park dining, 20% discounts on Haven Holidays and in‑store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.
Fish & Chip Shop Manager in Fleetwood employer: Haven
At Haven, we pride ourselves on being an excellent employer, offering a vibrant and inclusive work culture where your leadership can shine as a Fish & Chip Shop Manager. With comprehensive training, career development opportunities, and exclusive team perks like discounts on dining and holidays, you'll find a supportive environment that values your growth and well-being. Join us in creating memorable guest experiences while enjoying the benefits of working in a dynamic team at our beautiful location.
