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For Companies At a Glance
- Tasks: Lead a vibrant team to serve delicious fish and chips while ensuring top-notch guest experiences.
- Company: Join Haven, located on the stunning Jurassic Coast, known for its fun and inclusive atmosphere.
- Benefits: Enjoy an attractive salary, annual bonuses, and exclusive discounts on dining and holidays.
- Why this job: Be part of a supportive team that values your growth and offers career development opportunities.
- Qualifications: Experience in food service management, strong leadership skills, and a passion for customer service required.
- Other info: Flexible hours with potential for on-site accommodation; diversity and inclusion are key values.
The predicted salary is between 28800 - 43200 £ per year.
Join our team at Littlesea nestled along the awe-inspiring Jurassic Coast on the stunning Dorset coastline.
Job Details
- Position: Cooks Manager
- Type: Full-Time / Permanent
- Bonus: Up to 10% Annual Bonus
Join our One Great Team here at Haven as a Cooks Manager, where your leadership skills will ensure every guest enjoys exceptional service and tasty Fish & Chips! As the Cooks Fish & Chip Shop Manager, you will be at the heart of an energetic team, leading with clear direction and plenty of motivation. You will inspire your team to hit their goals and keep up high standards by showing them how it’s done! You will be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You will also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you will make sure everything stays safe, compliant, and on point with company policies and brand standards.
Key Responsibilities
- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
Requirements
- Proven experience in roles such as Fish & Chip Shop Manager, Takeaway Manager in a fast-food chain, or a similar management role within the food service industry.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
What We Offer
- Attractive salary plus annual bonus opportunity.
- On-site accommodation, subject to availability and T&Cs.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test. If you require any assistance or reasonable adjustments during the application process, please contact us at: resourcingteam@bourne-leisure.co.uk
Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.
Fish & Chip Shop Manager - Littlesea Holiday Park employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fish & Chip Shop Manager - Littlesea Holiday Park
✨Tip Number 1
Familiarise yourself with the local area and the specific needs of guests at Littlesea Holiday Park. Understanding the demographics and preferences of holidaymakers can help you tailor your approach to guest satisfaction.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in fast-paced environments. Be ready to discuss specific challenges you've faced and how you motivated your team to overcome them.
✨Tip Number 3
Brush up on health and safety regulations relevant to food service. Being knowledgeable about compliance will not only impress during interviews but also demonstrate your commitment to maintaining high standards.
✨Tip Number 4
Prepare to discuss your experience with budgeting and resource management. Highlight any successful strategies you've implemented to maximise efficiency and reduce costs, as this is crucial for the role.
We think you need these skills to ace Fish & Chip Shop Manager - Littlesea Holiday Park
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food service management, particularly in roles similar to a Fish & Chip Shop Manager. Emphasise your leadership skills and any achievements that demonstrate your ability to motivate a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that align with the key responsibilities outlined in the job description, such as team leadership and guest experience enhancement.
Highlight Relevant Skills: In your application, clearly outline your skills related to budgeting, compliance, and problem-solving. Use examples from your past roles to illustrate how you've successfully managed resources and ensured safety standards.
Prepare for the Interview: If shortlisted, be ready to discuss your management style and how you handle challenges in a fast-paced environment. Think of examples that demonstrate your customer service excellence and ability to develop your team.
How to prepare for a job interview at Haven
✨Show Your Leadership Skills
As a Fish & Chip Shop Manager, you'll need to demonstrate your leadership abilities. Be prepared to discuss your previous experiences in managing teams, motivating staff, and how you handle performance management. Share specific examples of how you've inspired your team to achieve targets.
✨Emphasise Customer Service
Exceptional customer service is key in this role. Think about times when you've gone above and beyond for customers or resolved issues effectively. Highlight your problem-solving skills and how you create a welcoming atmosphere for guests.
✨Know Your Health and Safety Regulations
Familiarise yourself with health and safety regulations relevant to the food service industry. Be ready to discuss how you ensure compliance in your previous roles and how you would maintain safety standards in the shop.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle operational challenges. Practice responding to potential issues that could arise in a busy fish and chip shop, such as staffing shortages or equipment failures, and how you would resolve them efficiently.
