Financial Crime Analyst

Join us at Haven Holidays as a vital part of our team supporting Hemel Hempstead and park operations in safeguarding our business and guests. In this fixed term role, you’ll play a key part in financial crime prevention by conducting thorough Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), and ongoing monitoring aligned with risk profiles. You’ll review and investigate alerts, spotting suspicious activity or unusual transactions, and help protect the business by identifying, assessing, and escalating risks related to money laundering, fraud, or terrorist financing. If you’re detail-focused and passionate about keeping things safe and secure, this role offers a meaningful chance to make a real impact. Please note this is a fixed term contract.

What You Will Be Doing

• Providing timely guidance, support, and oversight to the Caravan Sales team.
• Reviewing and responding to Smartsearch referrals and KYC/CDD onboarding queries within agreed SLAs.
• Identifying and escalating unusual or high-risk transactions following internal procedures.
• Assisting with Suspicious Activity Reports (SARs) and regulatory reporting requirements.
• Supporting policy and process updates to ensure ongoing regulatory compliance and smooth sales enquiry processing.

What We’d Like You To Bring

• Experience in financial crime, AML, or compliance roles with strong knowledge of UK AML regulations and financial crime controls.
• Proficiency in conducting Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), and transaction monitoring.
• Strong investigative, analytical, and problem-solving skills with high attention to detail.
• Ability to document findings clearly and accurately, maintaining strong organisational skills.
• The ability to work within Haven’s Safe & Secure policies and guidelines.

What’s In It For You?

• ‘Holiday Buy Scheme’
• Annual bonus
• Generous discounts on Haven and Warner Hotels holidays for you, your family and friends
• Comprehensive wellbeing support
• Access to the Bourne Leisure corporate box at the O2 Arena, London
• Exclusive discounts with corporate partners
• Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
• Enhanced family friendly policies and pay (eligibility criteria applied).

Who are we?

We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?

Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events.

What can you expect during the recruitment process?

The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don’t hesitate to reach out to us at resourcingteam@haven.com.