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- Tasks: Greet guests and owners, assist with check-in, and provide information about the park.
- Company: Join Haven's One Great Team in a vibrant, guest-focused environment.
- Benefits: Competitive pay, flexible hours, and a fun outdoor working atmosphere.
- Why this job: Be the friendly face that creates memorable first impressions for guests.
- Qualifications: No experience needed, just a friendly attitude and great communication skills.
- Other info: Perfect for students looking for part-time work with flexible hours.
The predicted salary is between 13 - 16 £ per hour.
Join our One Great Team here at Haven as a Welcome Host, where you'll be the first friendly face our guests and owners see, making their arrival experience feel special from the moment they check in.
We are seeking a warm, welcoming host to greet guests and owners, check passes, and guide them through their check-in experience. If you love creating memorable first impressions and enjoy a vibrant, guest-focused role, this is the perfect opportunity for you.
Key Responsibilities- Primarily based outdoors, you'll welcome guests and owners warmly upon arrival at our check-in gate.
- Create a great first impression while assisting with the check-in process.
- Verify passes, answer questions, and offer helpful information on park amenities, events, and activities.
- Act as an on-site information guide, helping guests get acquainted with the park and plan their stay.
- Handle any initial queries or issues, ensuring our guests and owners feel valued and cared for.
- Collaborate with other teams to create a smooth, welcoming environment from arrival to departure.
- Previous experience in a customer-facing role is beneficial but not essential.
- Friendly, approachable, and confident in interacting with guests of all ages.
- Strong communication skills and a passion for providing excellent service.
- Flexible availability, including weekends and peak times.
- A team player who can adapt to a dynamic environment with ease.
Welcome Host - North Yorkshire, YO14 9SH in Filey employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welcome Host - North Yorkshire, YO14 9SH in Filey
✨Tip Number 1
Get to know the company culture! Before your interview, check out Haven's website and social media. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your warm welcome! Since you'll be the first face guests see, rehearse how you’ll greet them. A friendly smile and a confident introduction can make all the difference in creating that memorable first impression.
✨Tip Number 3
Prepare for questions about customer service! Think of examples from your past experiences where you’ve gone above and beyond for customers. This will help you demonstrate your passion for providing excellent service during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note or email. It shows appreciation and keeps you fresh in their minds as they make their decision. Plus, it’s a great way to reiterate your enthusiasm for the role!
We think you need these skills to ace Welcome Host - North Yorkshire, YO14 9SH in Filey
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with guests.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any customer-facing roles you've had and how they’ve prepared you to be a fantastic Welcome Host.
Showcase Your Communication Skills: Since this role is all about interacting with guests, emphasise your strong communication skills in your application. Share examples of how you've successfully engaged with people in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Haven
✨Show Your Warmth
As a Welcome Host, your friendly nature is key. During the interview, let your personality shine through. Smile, maintain eye contact, and be genuinely enthusiastic about creating memorable first impressions.
✨Know the Park Inside Out
Familiarise yourself with the park's amenities, events, and activities before the interview. This knowledge will not only impress but also show your commitment to providing excellent service and helping guests feel at home.
✨Demonstrate Team Spirit
Highlight any past experiences where you worked as part of a team. Share examples of how you collaborated with others to create a welcoming environment, as teamwork is essential in this role.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios. Think about how you would handle difficult situations or queries from guests. Practising your responses can help you feel more confident during the interview.
